Organisational Learning as a Performance Driver in Construction Companie

A learning organisation is an organisation skilled at creating, acquiring, transferring knowledge and modifying its behaviour to reflect new knowledge and insights (Garvin, 1993). Major competency of a learning organisation is its flexibility and adaptability. Therefore, it is expected that as the learning ability of an organisation increases, its performance should also increase in the long run. The objective of this paper is to present preliminary findings of an ongoing research about the importance of organisational learning as a performance driver in the Turkish construction industry. In this study, two indicators have been defined for measuring learning potential and performance in construction companies. In order to measure the ability of an organisation to learn, a model that simulates linkages between the sources, mechanisms, values and policies that support learning has been constructed. Each item, defined as an enabler of organisational learning within the model, is listed in a questionnaire. Respondents are asked to denote the importance of these items for organisational learning as well as how frequently/effectively they are used within the organisation. Following are the major headings of the questionnaire: Sources for individual learning, mechanisms/systems used to convert individual knowledge into corporate knowledge (team learning, sharing/storage of information, use of IT for handling information etc.), learning from other parties and existence of an organisational setting that supports learning. An index that takes into an account the utilisation of learning sources and mechanisms as well as existence of a suitable organisational culture is calculated for each respondent company. Performance is also measured by a subjective reporting approach using volume of contract awards and profitability as performance indicators. In this paper, the model used to simulate organisational learning will be presented and how it can be used to increase learning in construction companies will be discussed.
Citation Formats
M. T. Birgönül, İ. Dikmen Toker, and T. Ataoglu, “Organisational Learning as a Performance Driver in Construction Companie,” presented at the 18th Annual ARCOM Conference, (2-4 September 2002), Northumbria, UK, 2002, Accessed: 00, 2021. [Online]. Available: