Comparisons between user expectations for products in physical and virtual domains

Date

2006-12-01

Author

Şener Pedgley, Bahar
Erbug, Çigdem

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This chapter focuses on the expectations that users form when they are confronted with audio products. It presents the results of a comparative study conducted with twenty users to reveal similarities and differences in their expectations for products in physical and virtual domains. The prevailing effects of the developments in digital technologies are not limited to the transformations they bring into everyday life, but also to changes in the way users interact with products, and their expectations from them. The analysis was undertaken separately for products in the physical and virtual domains, with the findings for both domains then cross-compared in order to elicit information on users’ expectations. The findings of the study show “usability” to be the most dominant criteria when considering user expectations of products in both domains, followed by visual aspects and then functional content. Consumers are increasingly embracing digitally integrated everyday products, such as audio devices, video recorders, and microwave ovens.

URI

https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84857712733&origin=inward
https://hdl.handle.net/11511/80798
https://www.taylorfrancis.com/chapters/comparisons-user-expectations-products-physical-virtual-domains-bahar-sener-pelin-g%C3%BCltekin-%C3%A7igdem-erbug/e/10.1201/9781003072072-35

Conference Name

Annual Conference of the Ergonomics Society on Contemporary Ergonomics 2006, 4 - 06 Nisan 2006,

Collections

Department of Industrial Design, Conference / Seminar

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Citation Formats

B. Şener Pedgley and Ç. Erbug, “Comparisons between user expectations for products in physical and virtual domains,” Cambridge, İngiltere, 2006, p. 149, Accessed: 00, 2021. [Online]. Available: https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84857712733&origin=inward.