Process based information systems success model: Assessment of the information technology function in three healthcare organisations

2006-12-01
The effective use of information technology (IT) has the potential to solve problems efficiently, creating significant gains in performance and productivity. The medical sector is considered to be low level investors in IT when compared to other sectors. Many international comparisons look at the sums spent on health IT as a basis for determining how effective the IT systems are. However, this study supports the idea that this is a poor measure and a systematic approach needs to be taken when evaluating success of an IT system. A number of approaches for the evaluation of success of IT systems have been examined, and a novel model of IS effectiveness has been proposed. A process based assessment method (PB-ISAM) based on the proposed effectiveness model have been evaluated via three case organizations in the medical sector. Specific implications have been drawn concerning the applicability of an IS assessment approach in the context of the health sector.
Process based information systems success model: Assessment of the information technology function in three healthcare organisations, 3rd European and Mediterranean Conference on Information Systems, EMCIS 2006, Alicante, İspanya, 6 - 07 Temmuz 2006

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Citation Formats
S. Özkan Yıldırım, “Process based information systems success model: Assessment of the information technology function in three healthcare organisations,” presented at the Process based information systems success model: Assessment of the information technology function in three healthcare organisations, 3rd European and Mediterranean Conference on Information Systems, EMCIS 2006, Alicante, İspanya, 6 - 07 Temmuz 2006, Alicante, İspanya, 2006, Accessed: 00, 2021. [Online]. Available: https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84857617954&origin=inward.