Knowledge Capturing in Design Briefing Process for Requirement Elicitation and Validation

Çalışkan, Ekrem Bahadır
Pekeriçli, Mehmet Koray
Knowledge capturing and reusing are major processes of knowledge management that deal with the elicitation of valuable knowledge via some techniques and methods for use in actual and further studies, projects, services, or products. The construction industry, as well, adopts and uses some of these concepts to improve various construction processes and stages. From pre-design to building delivery knowledge management principles and briefing frameworks have been implemented across project stakeholders: client, design teams, construction teams, consultants, and facility management teams. At pre-design and design stages, understanding the client’s needs and users’ knowledge are crucial for identifying and articulating the expected requirements and objectives. Due to underperforming results and missed goals and objectives, many projects finish with highly dissatisfied clients and loss of contracts for some organizations. Knowledge capturing has beneficial effects via its principles and methods on requirement elicitation and validation at the briefing stage between user, client and designer. This paper presents the importance and usage of knowledge capturing and reusing in briefing process at pre-design and design stages especially the involvement of client and user, and explores the techniques and technologies that are usable in briefing process for requirement elicitation.
Citation Formats
E. B. Çalışkan and M. K. Pekeriçli, “Knowledge Capturing in Design Briefing Process for Requirement Elicitation and Validation,” İstanbul, Türkiye, 2020, p. 215, Accessed: 00, 2021. [Online]. Available: