‘How should my family assistant be?’: initial perceptions about prospective and anticipated use of in-home virtual assistants in an emerging context

Date

2022-04-01

Author

Günay, Aslı
Töre Yargın, Gülşen
Süner-Pla-Cerdà, Sedef
Kulaksız, Mert

Metadata

Show full item record

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Item Usage Stats

181
views

0
downloads

Virtual Assistants (VAs) are at the forefront of state-of-the-art interactions for smart technologies at home. The prospective users’ prior to use perception of such assistants is crucial to discover new possibilities for design and to be able to elicit positive user experiences. However, this has not been investigated in detail within family life in emerging contexts though demand for their ownership increases. This study scrutinises potential users’ initial perceptions about the prospective and anticipated uses of VAs within family life in Turkey, as an emerging context, through in-depth interviews with 15 families. During the interviews, the participant families watched publicly available videos of four different VAs to elicit their perceptions. Results reveal that prospective users’ perceptions and expectations focus heavily on VAs’ possible effects on the family well-being, besides the concerns about usability and issues related to privacy, safety, and security. While proposing VAs for home use in such an emerging market, their potential positive effects on the family well-being should be promoted whereas perceived negative effects should be resolved by considering smartness, personality and trust dimensions. The study reveals relationships between these dimensions and perceptions of and expectations about VA use in home context in an emerging market.

Subject Keywords

Virtual assistants, voice user interface, smart home, smart technologies, emerging markets, user perceptions

URI

https://www.tandfonline.com/doi/full/10.1080/0144929X.2022.2054357?scroll=top&needAccess=true
https://hdl.handle.net/11511/96930

Journal

Behaviour & Information Technology

DOI

https://doi.org/10.1080/0144929x.2022.2054357

Collections

Department of Industrial Design, Article

Suggestions

OpenMETU
Core

3D learning environment for “conscious individuals & livable environment for elementary students Kamalı Arslantaş, Tuğba; Cevizci Karataş, Esra; Leymun, Ceren; Tokel, Saniye Tuğba (null; 2011-06-01) Virtual worlds are emerging technologies that offer collaborative learning environments for both synchronous and asynchronous distance education. Recently, there is an increasing demand for using 3D (three-dimensional) learning environments in all areas of education because of the affordances they provide for learning. Second Life is one of the virtual worlds developed by Linden Lab Company which gives the chance to users to interact with each other. Users make these interactions through avatars which ...
A Genetic algorithm based technique for qos-aware web service composition Yılmaz, Ahmet Erdinç; Karagöz, Pınar; Department of Computer Engineering (2013) Web Service technology is one of the most rapidly developing technologies. Since Web Services are defined by several XML-based standards to overcome platform dependency, they are very eligible to integrate with each other in order to establish new services. This composition enables us to reuse existing services, which results in less cost and time consumption. Currently the main issues with Web Service Composition is to define workflow of the services and maximizing the overall Quality of Service (QoS) of t...
SHA: A secure voice activated smart home for quadriplegia patients Uzunay, Yusuf; BIÇAKCI, KEMAL (2007-11-04) One of the most promising technologies to enhance the quality of life of quadriplegia patients is smart home environments. Security has a paramount importance for all health information systems, but it is generally overlooked until a major security breach occurs. Especially in an application specifically targeting people with disabilities, ignoring security might have dire consequences therefore we think that proactive measures should be taken by system designers. In this paper, we present SHA, a secure voi...
Protedge: A few-shot ensemble learning approach to software-defined networking-assisted edge security Demirpolat, Ahmed; Sarica, Alper Kaan; Angın, Pelin (2020-10-01) The rise of the Internet of Things (IoT) paradigm has had a significant impact on our lives through many use cases including smart farming, smart homes, and smart healthcare among others. Due to the capacity-constrained nature of many IoT devices, edge computing has become a significant aid for IoT, replacing cloud computing to support the extremely low latency requirements. With the number of smart devices growing exponentially, the large attack surface created by these devices is concerning. Software-defi...
Smart Residence Management System RMS with Personalized Comfort Ay, Meral Başak; Gökalp, Ebru; Eren, Pekin Erhan; Tanyer, Ali Murat (2016-10-31) The built environment is undergoing a significant evolution, enabled by the Internet of Things (IoT) concept. IoT offers some far-reaching opportunities with the help of cloud computing to exploit technological advances for the benefit of the users, society, and the environment. Technological advances in IoT makes it easier to monitor and manage environments around us. Also, increasing control over lighting/daylighting amount, fresh air ventilation rate, temperature, noise level and humidity level increase ...

Citation Formats

A. Günay, G. Töre Yargın, S. Süner-Pla-Cerdà, and M. Kulaksız, “‘How should my family assistant be?’: initial perceptions about prospective and anticipated use of in-home virtual assistants in an emerging context,” Behaviour & Information Technology, vol. 0, pp. 1–24, 2022, Accessed: 00, 2022. [Online]. Available: https://www.tandfonline.com/doi/full/10.1080/0144929X.2022.2054357?scroll=top&needAccess=true.