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The extent of information visualisation in Turkish construction industry : a QFD approach

Erdoğan, Bilge
Distances between dispersed locations may be largely overcome through efficient use of modern data transfer and communication systems. Unfortunately the conclusions drawn from research and surveys carried out in the industry show that companies generally fail in using information technologies properly and that there is a significant communication gap - therefore coordination and cooperation gap - between the site offices and the main office due to data transfer lags and lack of visualised information. How information is presented has a great bearing on quality of information and visualisation is one of the most important tools used to improve data presentation. The purpose of this thesis is to evaluate the extent of visualisation as a communication tool in construction industry and to determine potential benefits to be gained through implementation of visualisation. Therefore, available visualisation resources are investigated among Turkish AEC companies. The current status of visualisation use for communication in construction firms is mapped and described. Information flow contents and types are analysed to determine which information in the construction process can be visually represented. Finally, a QFD approach is used for a combined evaluation of the research findings together with the customer needs and requirements expected from visualised information.