Assessment of Software Process and Metrics to Support Quantitative Understanding: Experience from an Undefined Task Management Process

Demirörs, Onur
Software engineering management demands the measurement, evaluation and improvement of the software processes and products. However, the utilization of measurement and analysis in software engineering is not very straightforward. It requires knowledge on the concepts of measurement, process management, and statistics as well as on their practical applications. We developed a systematic approach to evaluate the suitability of a software process and its measures for quantitative analysis, and have applied the approach in several industrial contexts. This paper explains the experience of evaluating a task management process and related measures of a government research agency. The agency had not defined the task management and measurement processes, and the performance data were gathered from a change management tool. We spent six person-days performing the assessment and analyzing data from 92 process executions. We observed that as systematic approaches have become available, software organizations are able to readily apply quantitative techniques.


Improvement proposal for a software requirements management process
Yamaç, Pınar Işıl; Bilgen, Semih; Department of Information Systems (2006)
This thesis focuses on measurement based software process improvement, especially improvement of requirements change management process. The literature on software measurement is investigated, software process improvement methodologies are studied and requirements change management metrics are examined. Requirements change management process at a private company working in the defense industry is observed and metrics obtained from various tools have been aggregated. Moreover, an improvement proposal, which ...
Testing effectiveness and effort in software product lines
Çöteli, Mert Burkay; Bilgen, Semih; Department of Electrical and Electronics Engineering (2013)
Software product lines (SPL) aim to decrease the total software development cost by the help of reusability and variability. However, the increasing number of variations for the delivery types of products would result in increasing cost of the verification and validation process. Total testing cost of development can also be decreased by reusing test cases and scripts. The main objective of this study is to increase testing effectiveness while minimizing testing effort. Four different cases consisting of As...
Measurement based software process improvement
Ener, Aysun; Bilgen, Semih; Department of Electrical and Electronics Engineering (2007)
This thesis is a study on improving the software requirements management processes of embedded software department of a company. The literature on software process improvement and requirements engineering is reviewed. After determining the problems related to the current requirements management processes of the department, an improved process is proposed addressing these problems. The static process descriptions and the models of the current and improved requirements management processes are formed. A recen...
Assessment of software process and metrics to support quantitative understanding
TARHAN, AYÇA; Demirörs, Onur (2007-11-07)
The use of process metrics and data for quantitative understanding is not very straightforward. If we have an identification of process components and follow a measurement process, we are likely to use process metrics and data effectively. But if we don't have these practices, we can hardly trust oil process metrics and data for quantitative understanding. In this paper, we summarize eight case studies that we performed in different industrial contexts. The case studies rely on an assessment approach that i...
Evaluation and selection of case tools: a methodology and a case study
Okşar, Koray; Okşar, Koray; Department of Information Systems (2010)
Today’s Computer Aided Software Engineering (CASE) technology covers nearly all activities in software development ranging from requirement analysis to deployment.Organizations are evaluating CASE tool solutions to automate or ease their processes. While reducing human errors, these tools also increase control, visibility and auditability of the processes. However, to achieve these benefits, the right tool or tools should be selected for usage in the intended processes. This is not an easy task when the vas...
Citation Formats
A. TARHAN and O. Demirörs, “Assessment of Software Process and Metrics to Support Quantitative Understanding: Experience from an Undefined Task Management Process,” Dublin, IRELAND, 2011, vol. 155, Accessed: 00, 2020. [Online]. Available: