Customer complaint handling in social media a justice theory approach

Date

2014-09-26

Author

Varnalı, Kaan
Yılmaz, Cengiz
Tarı Kasnakoğlu, Berna
Terzi, Hilal

Metadata

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URI

https://hdl.handle.net/11511/88204

Conference Name

EMAC Regional Conference, (24 - 26 Eylül 2014)

Collections

Unverified, Conference / Seminar

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Citation Formats

K. Varnalı, C. Yılmaz, B. Tarı Kasnakoğlu, and H. Terzi, “Customer complaint handling in social media a justice theory approach,” presented at the EMAC Regional Conference, (24 - 26 Eylül 2014), Katowice, Polonya, 2014, Accessed: 00, 2021. [Online]. Available: https://hdl.handle.net/11511/88204.