A pre-enactment model for measuring process quality

Güceğlioğlu, A. Selçuk
Most of the process measurement studies are related with time and cost based models. Although quality is the other conventional aspect, there are no widely used models for measuring the process quality in the literature. In order to provide complementary information about the quality, a process quality measurement model has been chosen to be developed and the studies about process characteristics have been searched in the scope of the thesis. Moreover, by utilizing the similarities between process and software, the studies in software quality have been investigated. In the light of the researches, a model is built on the basis of ISO/IEC 9126 Software Product Quality Model. Some of the quality attributes are redefined in the model according to the process characteristics. In addition, new attributes unique only to the process are developed. A case study is performed and its results discussed from different perspectives of applicability, understandability and suitability.


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Citation Formats
A. S. Güceğlioğlu, “A pre-enactment model for measuring process quality,” Ph.D. - Doctoral Program, Middle East Technical University, 2006.