ITMEM-Information Technology Management Enhancement Model: assessment of information technology use in organizations

Download

index.pdf

Date

2010

Author

Sezgin, Emre

Metadata

Show full item record

Item Usage Stats

335
views

236
downloads

This study proposes a new model for the assessment of information technology (IT) use in public and private companies, which is called ITMEM- Information Technology Management Enhancement Model. This model aims to assist decision making processes in information technology management. For this purpose, a tool is developed to explore strengths and weaknesses of a company in IT use. The model was developed upon a three-folded structure including (1) academic studies in technology management, (2) best practices which are developed for control over operations and processes including COBIT, CMMI and ITIL, and (3) standards about IT management and IT security. The conceptual framework of ITMEM is based on technology management process assessment model of M.J. Gregory. Methodological triangulation approach is adopted for the model for retrieving valid and reliable results. Triangulation consists of (1) semi structured interview, (2) presented company documents and (3) questionnaire developed upon relevant academic researches, best practices and standards. ITMEM was practiced on ten domestic and experienced companies in software & development and manufacturing industries which were appraised in or in progress of being appraised in CMMI. The study revealed the benefits and deficiencies of IT use in the company. It also provided information for decision makers about IT value within companies, and demonstrated the effects of best practices and standards over IT use.The reported findings should be valuable assets to researchers studying on IT management and IT use in organizations.

Subject Keywords

Information technology.

URI

http://etd.lib.metu.edu.tr/upload/12612353/index.pdf
https://hdl.handle.net/11511/19913

Collections

Graduate School of Informatics, Thesis

Suggestions

OpenMETU
Core

Analysis of electronic signature in Turkey from the legal and economic perspectives and the awareness level in the country İskender, Gökhan; Koçyiğit, Altan; Department of Information Systems (2006) As in the case of other information technologies, the best way of obtaining efficient results from electronic signature application is integrating it to the legal and economic systems and increasing the awareness level of technology in the society. This thesis performs the legal and economic analyses of electronic signature in Turkey and measures the awareness level in the society. The analyses performed in the thesis show that electronic signature is not legally established in Turkey even the legal base is...
A web-based public procurement system Turan, Hamide Karahan; Bilgen, Semih; Department of Information Systems (2004) This study focuses on developing and implementing a web-based public procurement system. As one innovative way of enhancing public procurement, an attempt to develop and implement electronic tendering system is to be made. In designing the system, not only technological aspects but also issues related to public procurement process improvement are considered. As an analysis and design approach, object oriented methodology was chosen and UML was used. Java as a development language was preferred because the r...
The negative effect of technology-driven product design on user-product interaction and product usability Gültekin, Pelin; Erbuğ, Çiğdem; Department of Industrial Design (2004) In the last decades, the rapid change and prevalent use of technology are concerning, as they induced effects which mainly altered various encompassing contexts like consumer market dynamics and product development processes. Evidently, these transformations also affect the way users interact with products. It is observed that, technological novelties are applied in the competitive market as a tool for product differentiation. In addition, the rapid development of these technologies is a dominating factor o...
A genetic-based intelligent intrusion detection system Özbey, Halil; Şen, Tayyar; Department of Industrial Engineering (2005) In this study we address the problem of detecting new types of intrusions to computer systems which cannot be handled by widely implemented knowledge-based mechanisms. The solutions offered by behavior-based prototypes either suffer low accuracy and low completeness or require use data eplaining abnormal behavior which actually is not available. Our aim is to develop an algorithm which can produce a satisfactory model of the target system̕s behavior in the absence of negative data. First, we design and deve...
Adoption and utilization of information systems in an emerging Turkish industrial rown : a case study on Gaziantep Salihoğlu, Yasemin; Bilgen, Semih; Department of Information Systems (2003) This thesis analyzes factors motivating and inhibiting the adoption of information systems in enterprises in Gaziantep by a scale generated on Rogers̕ theory of diffusion of innovation. These factors are grouped into four as administrative, technological, environmental, and organizational characteristics in the scale built. Structured interview method was used while collecting the data. It was interviewed with 20 firms, operating in various sectors in Gaziantep. Results of the study showed that, within the ...

Citation Formats

E. Sezgin, “ITMEM-Information Technology Management Enhancement Model: assessment of information technology use in organizations,” M.S. - Master of Science, Middle East Technical University, 2010.