Show/Hide Menu
Hide/Show Apps
Logout
Türkçe
Türkçe
Search
Search
Login
Login
OpenMETU
OpenMETU
About
About
Open Science Policy
Open Science Policy
Open Access Guideline
Open Access Guideline
Postgraduate Thesis Guideline
Postgraduate Thesis Guideline
Communities & Collections
Communities & Collections
Help
Help
Frequently Asked Questions
Frequently Asked Questions
Guides
Guides
Thesis submission
Thesis submission
MS without thesis term project submission
MS without thesis term project submission
Publication submission with DOI
Publication submission with DOI
Publication submission
Publication submission
Supporting Information
Supporting Information
General Information
General Information
Copyright, Embargo and License
Copyright, Embargo and License
Contact us
Contact us
A Comprehensive model for measuring health care process quality: health care process quality measurement model (HPQMM)
Download
index.pdf
Date
2012
Author
Yıldız, Özkan
Metadata
Show full item record
Item Usage Stats
251
views
90
downloads
Cite This
Similar to the manufacturing sector, process improvement gains much attention in health care sector. Measuring process quality is one of the most important components of process improvement and numerous healthcare quality indicator models are developed to achieve this aim. Existing quality models focus on some specific diseases, clinics or clinical areas. Although they contain structure, process, or output type measures, there is no model which measures the quality of health care processes comprehensively. As a result, hospitals cannot compare quality of processes internally and externally. To bring a solution to the above problems, we developed Health Care Process Quality Measurement Model (HPQMM), and it is applied in three public hospital’s laboratory and assessment processes. We observed that, the developed model determines weak and strong aspects of the processes, gives a detailed picture for the process quality, extends the quality aspects of existing models, and provides quantifiable information to hospitals to compare their processes with multiple organizations.
Subject Keywords
Medical care
,
Health care rationing.
,
Medical policy.
,
Medical care, Cost of.
,
Health facilities.
URI
http://etd.lib.metu.edu.tr/upload/12614318/index.pdf
https://hdl.handle.net/11511/21524
Collections
Graduate School of Informatics, Thesis
Suggestions
OpenMETU
Core
A new ontology and knowledge base system for performance measurement in health care
Beyan, Oya Deniz; Baykal, Nazife; Department of Health Informatics (2010)
Performance measurement makes up the core of all health care systems in transition. Many countries and institutions monitor different aspects of health care delivery systems for differing purposes. Health care deliverers are compared, rated, and given incentives with respect to their measured performance. However, a global health care domain is currently striving for attaining commonly accepted performance measurement models and base-standards that can be used in information systems. The objective of this t...
A Decision support system for performance assessment and improvement in PPP healthcare projects
Öngel, Begüm; Tanyer, Ali Murat; Dikmen Toker, İrem; Department of Building Science in Architecture (2018)
With the objectives including the reduction of the whole life costs, increasing construction and operation efficiencies and enhancing service quality, Public-Private Partnership (PPP) schemes have been used for healthcare projects across the world over the past two decades. These large-scale projects comprise a long-term partnership period between the public and private sector stakeholders, with a great deal of costs, risks and opportunities. Considering the large number of the parties involved and the inhe...
A QUEST FOR KNOWLEDGE SYNCHRONIZATION BETWEEN EVIDENCE AND SPECIFICATION KNOWLEDGE BASES OF HEALTH CARE BUILDINGS DESIGN FIELD: AN ONTOLOGY-BASED APPROACH IN TURKISH CONTEXT
Alp, Ömer Faruk; Erkılıç, Mualla; Department of Architecture (2022-8-29)
Attaining the highest quality is a shared goal for sub-fields of healthcare including the design of health care physical environments. Health care architects and design teams are obliged to base their design decisions on findings of empirical studies as the most privileged knowledge sources for rigorousity demanded. It results overall healthcare industry in handling the phenomenon from a rather positivist standpoint, and naming it as evidence-based design (EBD). Despite its potentials, EBD continues to emer...
A Knowledge Based Search Tool for Performance Measures in Health Care Systems
Beyan, Oya D.; Baykal, Nazife (2012-02-01)
Performance measurement is vital for improving the health care systems. However, we are still far from having accepted performance measurement models. Researchers and developers are seeking comparable performance indicators. We developed an intelligent search tool to identify appropriate measures for specific requirements by matching diverse care settings. We reviewed the literature and analyzed 229 performance measurement studies published after 2000. These studies are evaluated with an original theoretica...
An XACML based framework for structured patient privacy policy (s3p)
Mizani, Mehrdad Alizadeh; Baykal, Nazife; Department of Medical Informatics (2006)
The emergence of electronic healthcare have caused numerous changes in both substantive and procedural aspects of healthcare processes. Such changes have introduced new risks to patient privacy and information confidentiality. Traditional privacy policies fall too short to respond to privacy needs of patients in electronic healthcare. Structured and enforceable policies are needed in order to protect patient privacy in modern healthcare with its cross organizational information sharing and decision making. ...
Citation Formats
IEEE
ACM
APA
CHICAGO
MLA
BibTeX
Ö. Yıldız, “A Comprehensive model for measuring health care process quality: health care process quality measurement model (HPQMM),” Ph.D. - Doctoral Program, Middle East Technical University, 2012.
