Identifying factors influencing the acceptance of processes an empirical investigation using the structural equation modeling approach

Download

index.pdf

Date

2012

Author

Değerli, Mustafa

Metadata

Show full item record

Item Usage Stats

219
views

167
downloads

In this research, it was mainly aimed to develop an acceptance model for processes, namely the process acceptance model (PAM). For this purpose, a questionnaire, comprising 3-part and 81-question, was developed to collect quantitative and qualitative data from people having relationships with certain process-focused models and/or standards (CMMI, ISO 15504, ISO 9001, ISO 27001, AQAP-160, AQAP-2110, and/or AS 9100). To revise and refine the questionnaire, expert reviews were ensured, and a pilot study was conducted with 60 usable responses. After reviews, refinements and piloting, the questionnaire was deployed to collect data and in-total 368 usable responses were collected from the people. Here, collected data were screened concerning incorrectly entered data, missing data, outliers and normality, and reliability and validity of the questionnaire were ensured. Partial least squares structural equation modeling (PLS SEM) was applied to develop the PAM. In this context, exploratory and confirmatory factor analyses were applied, and the initial model was estimated and evaluated. The initial model was modified as required by PLS SEM, and confirmatory factor analysis was repeated, and the modified final model was estimated and evaluated. Consequently, the PAM, with 18 factors and their statistically significant relationships, was developed. Furthermore, descriptive statistics and t-tests were applied to discover some interesting, meaningful, and important points to be taken into account regarding the acceptance of processes. Moreover, collected quantitative data were analyzed, and three additional factors were discovered regarding the acceptance of processes. Besides, a checklist to test and/or promote the acceptance of processes was established.

Subject Keywords

Process control., Standardization., Specifications.

URI

http://etd.lib.metu.edu.tr/upload/12614321/index.pdf
https://hdl.handle.net/11511/21544

Collections

Graduate School of Informatics, Thesis

Suggestions

OpenMETU
Core

Proposing an ISO/IEC 15504 Based Process Improvement Method for the Government Domain Gökalp, Ebru (2015-06-17) Model based process improvement has been successfully applied for software organizations. After observing this success, customizing it to specific domains/sectors becomes one of the most critical challenges. On the other side, there are some quality problems in government domain as: low efficiency and process performance, employee and citizen dissatisfaction, high cost and defect rates. Assuming that successful processes will be reflected in higher quality, the government processes have to be improved. Howe...
Approaches combining methods of Operational Research with Business Process Model and Notation: A systematic review Tomaskova, Hana; Weber, Gerhard Wilhelm (2020-11-01) Background: Business process modelling is increasingly used not only by the companies' management but also by scientists dealing with process models. Process modeling is seldom done without decision-making nodes, which is why operational research methods are increasingly included in the process analyses.
Extracting Connection Types in Process Models Discovered by Using From-to Chart Based Approach Esgin, Eren; Karagöz, Pınar (2011-07-01) Although contemporary information systems are intensively utilized in enterprises, their actual impact in automating complex business process is still constrained by the difficulties coincided in design phase. In this study, a hybrid data analysis methodology to business process modeling that is based on using from-to chart is further enhanced to discover connection types and include in the process model. From-to chart is basically used as the front-end to figure out the observed transitions among the activ...
Towards a Process Capability Assessment Model for Government Domain Gökalp, Ebru (2016-06-10) Government Process Capability Determination Model is developed based on ISO/IEC 15504 by the authors in order to assess the extent of the processes to be consistently applied, managed, and controlled across governmental agencies. Government Process Reference Model consists of definitions of common processes across all governmental agencies as well as a generic process definition for agency-specific governmental processes. This study covers the development of the generic process definition in detail. AWL int...
Composition Capability of Component-Oriented Development Kaya, Muhammed Çağrı; Çetinkaya, Anıl; Doğru, Ali Hikmet (2017-10-30) This research enhances component-oriented development approaches with the capability to represent the dynamic behavior of the final system through a process model. For an executable system, ordering of the message invocations should also be specified besides the definition of a set of components which only presents a static view. Components, however, are usually server kind software units that respond when a request is made. A central application can be expected to trigger some of the methods while some com...

Citation Formats

M. Değerli, “Identifying factors influencing the acceptance of processes an empirical investigation using the structural equation modeling approach,” M.S. - Master of Science, Middle East Technical University, 2012.