Trust types, distrust, and performance outcomes in small business relationships: the pharmacy-drug warehouse case

Sengun, Ayse Elif
Wasti Pamuksuz, Syeda Nazlı
This study attempts to investigate the linkage among trust types, distrust, and relationship performance outcomes in the context of long-term supply agreement-type alliances between small business dyads. The results suggest a significant positive relationship among goodwill trust and risk-taking tendency, cooperation, satisfaction, and conflict resolution and a negative relationship between goodwill trust and transaction costs. Competence trust is found to have a positive relationship with cooperation, conflict resolution, and satisfaction and a negative relationship with transaction costs. However, no significant relationship is found between competence trust and risk-taking tendency. Distrust, on the other hand, is found to have a negative relationship with cooperation, satisfaction, and conflict resolution and a significant positive relationship with transaction costs with no effect on risk-taking tendency.


The Direct and Moderating Effects of Endogenous Corporate Social Responsibility on Firm Valuation: Theoretical and Empirical Evidence from the Global Financial Crisis
Hannah, Sean T.; Sayarı Marcum, Naz; Harris, Frederick H. deB; Cain, Carol L. (Wiley, 2020-06-14)
Research has produced inconclusive results concerning the effects of corporate social responsibility (CSR) on firm financial performance, with only 59 percent of studies demonstrating positive effects. Yet, still unaddressed is how CSR impacts the key driver of financial performance - firm growth. We develop new multidisciplinary theory integrating stakeholder and risk management theories with multi-period capital asset pricing. We test the direct and moderating effects of Social, Institutional, Strategic, ...
Using boolean- and fuzzy-logic-based methods to analyze multiple case study evidence in management research
Oz, O (SAGE Publications, 2004-06-01)
The case study method has been widely used as a research strategy in the management field. The issues of comparability and of generalizability when using this method, however, continue to raise profound challenges for researchers. Boolean- and fuzzy-logic-based methods offer a valuable basis for a contribution in this respect because they enable researchers to derive valid meaning from data and to introduce additional analytical rigor into case study research. Inspired by this opportunity, the present artic...
Trust in buyer-supplier relations: the case of the Turkish automotive industry
Wasti Pamuksuz, Syeda Nazlı (Springer Science and Business Media LLC, 2008-01-01)
While the topic of interorganisational trust is gaining attention in academic literature, research on developing countries remains sparse. With the premise that certain contextual elements may be more relevant for developing countries, we expand on existing models by testing the effect of initial support, use of just-in-time delivery, and informal commitment to predict the trust that Turkish automotive suppliers have towards their buyers. The results support the predictions that soft technologies and inform...
Bank asset and liability management under uncertainty
Oguzsoy, CB; Güven, Sibel (Elsevier BV, 1997-11-01)
This study presents a multiperiod stochastic linear simple recourse model for asset and liability management in banking. The model determines the portfolio of assets and liabilities over the planning horizon given a set of deterministic rates of returns of investments and costs of borrowings, and a set of random outstanding deposit levels, liquidity and total reserve requirements with a given discrete probability distribution. The intention is to develop an optimization tool to assure sustained profitabilit...
Buyer-supplier relationships in the Turkish automotive industry
Wasti Pamuksuz, Syeda Nazlı; Kuman, Ayca (Emerald, 2006-01-01)
Purpose-Using a baseline model of buyer-supplier relationships, the study aims to identify the types of relationships in the Turkish automotive industry, and to test predictions as to how these relations would differ across contextual, managerial, and social climate variables.
Citation Formats
A. E. Sengun and S. N. Wasti Pamuksuz, “Trust types, distrust, and performance outcomes in small business relationships: the pharmacy-drug warehouse case,” SERVICE INDUSTRIES JOURNAL, pp. 287–309, 2011, Accessed: 00, 2020. [Online]. Available: