Proposing a research model for internet banking usage based on a literature review

Date

2013-06-22

Author

Daneshgadeh, Salva
Özkan Yıldırım, Sevgi

Metadata

Show full item record

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Item Usage Stats

196
views

0
downloads

Banking sector is highly influenced by development of the internet and networking technologies. The considerable number of studies in the field of internet banking acceptance and adoption reflects the importance of this issue for customers, stakeholders and developers of internet banking. The purpose of this study is to present a comprehensive overview of users' acceptance and adoption of internet banking. We conducted a systematic literature review (SLR) of 28 journal papers. Findings indicate the prevailing trend in the field, especially in developing countries. Integrated models have been found to be popular in internet banking acceptance researches. Additionally, Structural Equation Modeling (SEM) was the most used statistical method for analyzing data in studies. This study synthesizes the existing knowledge in the field by extracting research factors and the tested relationships in previous studies. In general 61 research factors and 127 relationships were extracted from studies. Moreover, this study suggests a new research model for future studies and highlights the gaps in this research field and then makes recommendations for future studies.

Subject Keywords

Internet banking, Technology acceptance, Systematic review, Users' adoption, Users' acceptance

URI

https://hdl.handle.net/11511/53986

Collections

Graduate School of Informatics, Conference / Seminar

Suggestions

OpenMETU
Core

Analysis of Online and In-Store Clothes Shopping Experiences Taking a User Journey Approach Yılmaz Ünlü, Zeynep; Şener Pedgley, Bahar; Department of Industrial Design (2022-1) In parallel to advancements in information and communication technologies (ICT), shopping has evolved as one of the most commonly carried out daily activities in people's lives. Different ways of shopping have emerged leading to reshaping shopping experiences. The research presented in the thesis particularly focuses on the changes in online and in-store clothes shopping experiences along with people's shopping channel and medium preferences. Therefore, after reviewing the literature, two-phase fieldwork is...
A SYSTEMATIC REVIEW ON SMART CITY SERVICES AND IOT-BASED TECHNOLOGIES Özkan Yıldırım, Sevgi (2019-03-21) Due to the technological developments, Internet of things (IoT) has become a real phenomenon. Accordingly, many IoT-based smart concepts appeared in our daily lives such as smart home, smart healthcare and smart city. There are several factors accelerating or hindering the adoption of such new services and concepts. So, the acceptance of IoT-based smart services is critical and should be analyzed carefully. In this study, we aimed to prepare a proper starting point for future studies on end user acceptance ...
Empirical investigation of Internet banking usage in Turkey Daneshgadeh, Salva; Özkan Yıldırım, Sevgi; Department of Information Systems (2013) With the fast development of Information and Communication Technologies (ICT), internet banking has become more popular worldwide. This study empirically investigates the factors impact internet banking usage by Turkish bank customers. A unique Internet Banking Usage Model (IBUM) was developed in this study. The proposed model incorporated 10 factors named usefulness, ease of use, compatibility, control, social influence, risk, website features, alliance service, awareness of service and customization/perso...
Development of partner selection algorithms in forming virtual enterprise consortiums Nikghadam, Shahrzad; Akkök, Metin; Ünver, Hakkı Özgür; Department of Mechanical Engineering (2015) Recent developments in information technologies and internet based applications provide a reliable infrastructure for enterprises to communicate and corporate with each other. In order to take advantage of these facilities, individual companies may cooperate with each other within a consortium framework, to share their resources with the aim of responding to a customer demand. Virtual Enterprise is such a collaboration concept established on the basis of these features. Not surprisingly, success of VE as a ...
Work in Progress - A Modified Technology Acceptance Model for E-Assessment: Intentions of Engineering Students to Use Web-Based Assesment Tools Alkis, Nurcan; Özkan Yıldırım, Sevgi (2010-10-30) With the usage of information technologies in education field, e-assessment that uses information technology to assess students learning started to become popular. Web-based testing, a type of e-assessment, seems to have advantages when compared to traditional testing, like costing, reliability, ease of use etc. Although it seems to have advantages, students' intentions to use web-based assessment tools are needed to be researched to identify the factors that affect students' acceptance of such technologies...

Citation Formats

S. Daneshgadeh and S. Özkan Yıldırım, “Proposing a research model for internet banking usage based on a literature review,” 2013, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/53986.