Design of a Customer's Type Based Algorithm for Partner Selection Problem of Virtual Enterprise

Date

2016-11-04

Author

Nikghadam, Shahrzad
ÖZBAYOĞLU, AHMET MURAT
ÜNVER, HAKKI ÖZGÜR
KILIÇ, SADIK ENGİN

Metadata

Show full item record

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Item Usage Stats

240
views

0
downloads

Virtual Enterprise (VE) is a temporary platform for individual enterprises to collaborate with each other, sharing their core competencies to fulfill a customer demand. In order to improve the customer satisfaction, the most successful VEs select their consortium's members based on customer's preferences. There is quite extensive literature in the field of partner selection in VE, each proposing a new approach to evaluate and select the most appropriate partners among pool of enterprises. However, none of the studies in literature recommend which partner selection methodology should be used in each project with a particular customer attitude. In this study an algorithm is proposed which classifies the customers into three categories; passive, standard and assertive. Three different approaches; Fuzzy Logic-FAHP TOPSIS and Goal programming are used for each customer type respectively. This classification is beneficial since the problem's characteristics; such as vagueness of data, change as the customer's attitude varies. The results certify that, adopting this algorithm not only helps the VE to select the most appropriate partners based on customer preferences, but also the model adapts itself to each customer's attitude. As a result, the overall system flexibility is significantly improved. (C) 2016 The Authors. Published by Elsevier B.V.

Subject Keywords

Virtual enterprise, Partner selection, Multi criteria decision making

URI

https://hdl.handle.net/11511/67708

DOI

https://doi.org/10.1016/j.procs.2016.09.323

Collections

Department of Mechanical Engineering, Conference / Seminar

Suggestions

OpenMETU
Core

A survey of partner selection methodologies for virtual enterprises and development of a goal programming-based approach Nikghadam, Shahrzad; Sadigh, Bahram Lotfi; ÖZBAYOĞLU, AHMET MURAT; ÜNVER, HAKKI ÖZGÜR; KILIÇ, SADIK ENGİN (2016-07-01) A virtual enterprise (VE) is a platform that enables dynamic collaboration among manufacturers and service providers with complementary capabilities in order to enhance their market competitiveness. The performance of a VE as a system depends highly on the performance of its partner enterprises. Hence, choosing an appropriate methodology for evaluating and selecting partners is a crucial step toward creating a successful VE. In this paper, we begin by presenting an extensive review of articles that address ...
A Multi-Agent System Model for Partner Selection Process in Virtual Enterprise Sadigh, B. Lotfi; Arikan, F.; ÖZBAYOĞLU, AHMET MURAT; ÜNVER, HAKKI ÖZGÜR; KILIÇ, SADIK ENGİN (2014-11-05) Virtual Enterprise (VE) is a collaboration model between multiple business partners in a value chain. VE information system deals with highly dynamic information from heterogeneous data sources. In order to manage and store dynamic VE information in the database, an ontology based VE model has been developed. To select winner enterprises in VE, a Multi Agent System (MAS) has been developed. Communication and data transition among agents and system entities are based on defined rules in VE ontology model. On...
A size measurement method for enterprise applications KÜÇÜKATEŞ ÖMÜRAL, NESLİHAN; Koçyiğit, Altan; Demirörs, Onur; Department of Information Systems (2022-8) Enterprise Applications are complex, effort-intensive applications that include most of the business processes of the enterprises. They differ from traditional software applications by their high reuse rates. Effort predictions for these applications are usually performed in an ad-hoc fashion and result in large variations. Prediction models utilizing traditional software size measures do not produce accurate results either. In this thesis, we developed a size measurement method considering the unique chara...
Design of a Multi Agent Based Virtual Enterprise Framework for Sustainable Production Sadigh, Bahram Lotfi; ÜNVER, HAKKI ÖZGÜR; Kilic, S. Engin (2011-07-08) In this paper a Platform as a Service (PaaS) based multi agent virtual enterprise framework for sustainability is introduced which is designed in order to facilitate the collaboration between Small and Medium Sized Enterprises (SMEs) working in Aviation and Defense Cluster of OSTIM Organized Industrial Region in Ankara, Turkey. In order to enable SMEs to capture opportunities and design products collaboratively in a network, a Virtual Enterprise framework shall be developed. This framework also targets to i...
A Quality model for cloud-based enterprise information systems Şener, Umut; Eren, Pekin Erhan; Department of Information Systems (2016) Organizations have migrated from on-premise enterprise information systems to Cloud-based Enterprise Information Systems (Cloud-EIS) due to the benefits of cloud computing, such as flexibility, availability on demand, and interdependence in information technology infrastructure. Accordingly, enterprises perceive the significance of the quality of Cloud-EIS for improving their businesses, and they pay more attention to selecting the suitable Cloud-EIS. Having looked at the extensive literature, only a few re...

Citation Formats

S. Nikghadam, A. M. ÖZBAYOĞLU, H. Ö. ÜNVER, and S. E. KILIÇ, “Design of a Customer’s Type Based Algorithm for Partner Selection Problem of Virtual Enterprise,” 2016, vol. 95, p. 467, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/67708.