Using soft systems methodology approach to improve technical solution sub-process of engineering process in a SME:a case study

Date

2018-10-27

Author

Özkan Yıldırım, Sevgi

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Small and Medium-sized Enterprises (SMEs) from different business sectors, that are certified by some standardization organizations, are increasingly prioritizing the process improvement to raise their product’s quality. This paper proposes a qualitative research that will consider the question ‘how are the means of optimizing change in SME’s engineering process certified by CMMI, identified and modeled consistently, using Soft Systems Methodology (SSM)?’. The author analyzed problematic cases related with technical sub-process, compared them with real world activities, modelled the potential changes and monitored the improvements for technical solution sub-process in accordance to case study. It is hoped that this research will inform future research for process improvement in any organizations by using SSM.

Subject Keywords

Engineering design process, Process improvement , Soft systems methodology

URI

https://imisc.figshare.com/articles/Using_Soft_Systems_Methodology_Approach_to_Omprove_Technical_Solution_Sub-process_of_Engineering_Process_in_a_SME_A_case_study/7369970
https://hdl.handle.net/11511/84080

Conference Name

5th International Management Information Systems Conference 5th International Management Information Systems Conference IMISC (2018)

Collections

Graduate School of Informatics, Conference / Seminar

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Citation Formats

S. Özkan Yıldırım, “Using soft systems methodology approach to improve technical solution sub-process of engineering process in a SME:a case study,” Ankara, Türkiye, 2018, p. 12, Accessed: 00, 2021. [Online]. Available: https://imisc.figshare.com/articles/Using_Soft_Systems_Methodology_Approach_to_Omprove_Technical_Solution_Sub-process_of_Engineering_Process_in_a_SME_A_case_study/7369970.