Using soft systems methodology approach to improve technical solution sub-process of engineering process in a SME:a case study

2018-10-27
Small and Medium-sized Enterprises (SMEs) from different business sectors, that are certified by some standardization organizations, are increasingly prioritizing the process improvement to raise their product’s quality. This paper proposes a qualitative research that will consider the question ‘how are the means of optimizing change in SME’s engineering process certified by CMMI, identified and modeled consistently, using Soft Systems Methodology (SSM)?’. The author analyzed problematic cases related with technical sub-process, compared them with real world activities, modelled the potential changes and monitored the improvements for technical solution sub-process in accordance to case study. It is hoped that this research will inform future research for process improvement in any organizations by using SSM.
5th International Management Information Systems Conference 5th International Management Information Systems Conference IMISC (2018)

Suggestions

The Tool Coverage of Software Process Improvement Frameworks for Small and Medium Sized Enterprises
Yesildoruk, Filiz Celik; Bozlu, Banu; Demiroers, Onur (2009-06-17)
Software Process Improvement (SPI) awareness is increasing among Small and Medium Sized Enterprises (SMEs). Conventional SPI frameworks are not appealing for SMEs since they are complex and costly. There are a number of frameworks, which address the problems of SMEs for SPI. This paper presents a comparative study of the most frequently referenced SPI frameworks established for SMEs from a SPI Tool coverage perspective.
Assessing Software Processes over a New Generic Software Process Assessment Tool
YÜRÜM, OZAN RAŞİT; Özcan Top, Özden; DEMİRÖRS, ONUR (2017-08-01)
Performing process improvement to deliver qualified products with the expected cost on time has been a requirement for organizations targeting to be successful in the software market. Software organizations usually perform process improvement based on well-known process assessment frameworks such as CMMI and ISO/IEC 15504. A number of derivatives of CMMI and ISO/IEC 15504 have been developed and they are being updated. As a result of this, the software process assessment tool based on them needs to be updat...
A process assessment model for big data analytics
Gökalp, Ebru; Gökalp, Mert Onuralp; Kayabay, Kerem; Gökalp, Selin; Koçyiğit, Altan; Eren, Pekin Erhan (2022-03-01)
Big data analytics (BDA) grasp the potential of generating valuable insights and empowering businesses to support their strategic decision-making. However, although organizations are aware of BDAs’ potential opportunities, they face challenges to satisfy the BDA-specific processes and integrate them into their daily software development lifecycle. Process capability/ maturity assessment models are used to assist organizations in assessing and realizing the value of emerging capabilities and technologies. Ho...
Soft Systems Methodology for design process improvement
Bayraktaroğlu, Bengül; Özkan Yıldırım, Sevgi; Department of Information Systems (2018)
Organizations from different business sectors, which are certified by some standardization organizations, are increasingly prioritizing the process improvement to raise their product's quality. The process improvement in these organizations has focused principally on the refinement of existing processes to improve. This thesis study describes the application of Soft Systems Methodology (SSM) for engineering design process improvement in an organization. In the concept of thesis study, it will lead to identi...
Using software quality characteristics to measure business process quality
Guceglioglu, AS; Demirörs, Onur (2005-01-01)
Organizations frequently use product based organizational performance models to measure the effects of information system (IS) on their organizations. This paper introduces a complementary process based approach that is founded on measuring business process quality attributes. These quality attributes are defined on the basis of ISO/IEC 9126 Software Product Quality Model. The new process quality attributes are applied in an experiment and results are discussed in the paper.
Citation Formats
S. Özkan Yıldırım, “Using soft systems methodology approach to improve technical solution sub-process of engineering process in a SME:a case study,” Ankara, Turkey, 2018, p. 12, Accessed: 00, 2021. [Online]. Available: https://imisc.figshare.com/articles/Using_Soft_Systems_Methodology_Approach_to_Omprove_Technical_Solution_Sub-process_of_Engineering_Process_in_a_SME_A_case_study/7369970.