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Using soft systems methodology approach to improve technical solution sub-process of engineering process in a SME:a case study
Date
2018-10-27
Author
Özkan Yıldırım, Sevgi
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Small and Medium-sized Enterprises (SMEs) from different business sectors, that are certified by some standardization organizations, are increasingly prioritizing the process improvement to raise their product’s quality. This paper proposes a qualitative research that will consider the question ‘how are the means of optimizing change in SME’s engineering process certified by CMMI, identified and modeled consistently, using Soft Systems Methodology (SSM)?’. The author analyzed problematic cases related with technical sub-process, compared them with real world activities, modelled the potential changes and monitored the improvements for technical solution sub-process in accordance to case study. It is hoped that this research will inform future research for process improvement in any organizations by using SSM.
Subject Keywords
Engineering design process
,
Process improvement
,
Soft systems methodology
URI
https://imisc.figshare.com/articles/Using_Soft_Systems_Methodology_Approach_to_Omprove_Technical_Solution_Sub-process_of_Engineering_Process_in_a_SME_A_case_study/7369970
https://hdl.handle.net/11511/84080
Conference Name
5th International Management Information Systems Conference 5th International Management Information Systems Conference IMISC (2018)
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Graduate School of Informatics, Conference / Seminar
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S. Özkan Yıldırım, “Using soft systems methodology approach to improve technical solution sub-process of engineering process in a SME:a case study,” Ankara, Türkiye, 2018, p. 12, Accessed: 00, 2021. [Online]. Available: https://imisc.figshare.com/articles/Using_Soft_Systems_Methodology_Approach_to_Omprove_Technical_Solution_Sub-process_of_Engineering_Process_in_a_SME_A_case_study/7369970.
