DESIGNING FOR USER INTENTIONS (DUI): SUPPORTING EARLY DESIGN PHASES FOR PROMOTING BEHAVIOR CHANGE IN PERSONAL CARE AND HYGIENE PRACTICES FOR WATER EFFECTIVENESS IN BATHROOM ENVIRONMENT

2021-9-10
Oğur Aydın, Dilruba
Across many regions of the world, the ever-increasing households water demand, mainly shaped through individuals’ unsustainable behaviors, is threatening the water supplies. It is widely acknowledged that design offers possibilities to mitigate the environmental impacts of use behaviors through structuring the ways individuals engage with their surroundings. Though, since behaviors are determined through a range of factors that are difficult to influence, design interventions aimed at reducing the harmful effects of use may not ensure behavior change. Advancing on this problem, this doctoral study aims to understand the behavioral reasons for intensive use of water, reveal the users’ diverse intentions to adopt sustainable behaviors, and identify design strategies for behavior change to support the development of ideas for influencing behaviors for the effective use of water through a study focusing on personal care and hygiene practices in the bathroom environment. To achieve this, it adopts a generative research approach to reveal the individuals’ existing behaviors, attitudes, and intentions concerning water consumption and a research through design approach to effectively communicate the acquired knowledge to inspire the development of diverse ideas for behavior change. Through cycles of designing, implementing, evaluating, and revising, this thesis offers a generative tool (inspiration cards) and a generative method (DUI workshops) and evaluates their implications on the ideation process through a series of design workshops. The proposed inspirations cards and the DUI workshop provide a valuable knowledge source and guidance for the design researchers and practitioners to influence behaviors towards sustainable directions through enabling them to explore the problem area and the user, generate diverse ideas, refine the developed ideas, reconsider the ideas for different user intentions and support their design decisions.

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Citation Formats
D. Oğur Aydın, “DESIGNING FOR USER INTENTIONS (DUI): SUPPORTING EARLY DESIGN PHASES FOR PROMOTING BEHAVIOR CHANGE IN PERSONAL CARE AND HYGIENE PRACTICES FOR WATER EFFECTIVENESS IN BATHROOM ENVIRONMENT,” Ph.D. - Doctoral Program, Middle East Technical University, 2021.