A study on primary school teachers' perceptions of the total quality management principles

Koral, Nesrin Özlem
The purpose of this study is to investigate primary education teachers' perceptions about Total Quality Management (TQM) and the implementation degree of the principles of TQM in their schools; and to investigate whether there are significant differences between these perceptions of teachers in Curriculum Laboratory Schools (MLO) in which TQM principles are applied and teachers in non-MLO schools. For this reason, 16 primary education schools eight of which are MLO schools in different provinces of Ankara were randomly selected, for the sample of the study. Teachers in these schools were asked to fill out the questionnaire consisting of the proposala based on the principles of TQM. A total of 406 teachers completed and returned the questionnaires. Descriptives statistics were used to evaluate the data obtained. Multivariate Analysis of Variance (MANOVA) was used to analyse whether there is a significant difference between MLO and non-MLO school teachers' perceptions related to TQM principles. The results indicated that there was no significant difference between the perceptions of teachers in MLO and non-MLo schools. Moreover, Chi-square test was used in order to analyse if there are significant differences in MLO and non-MLO school teachers' perceptions about the degree of the implementation of TQM principles. The results showed that there was a significant difference only in one TQM proposal related to TQM principles. It is implemented in MLo schools more than non-MLO schools.


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Citation Formats
N. Ö. Koral, “A study on primary school teachers’ perceptions of the total quality management principles,” M.S. - Master of Science, Middle East Technical University, 2003.