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Success factors of software development in a distributed setting : a collective case study

Bulğurcu, Burcu
This study represents an attempt to address and discuss some of the most significant questions in the research on virtual software development work today. The research is held as a collective case study, including three cases with distinctive characteristics in both the software projects investigated and the types of collaborations. The study aims to reveal the success factors in virtual work, especially on the issues of communication, coordination and collaboration, by presenting the unfavorable experiences and major issues encountered in each case, as well as the favorable ones and lessons learned at the end of the development processes. The collective research focuses on both the global and non-global contexts. As a result, it points out the distinctive and opposite findings of the cases, and proposes discussions of those findings according to the properties of the development settings.