Developing a roadmap for knowledge management in construction industry

Erkan, Ceyhun Selim
High turnover rate of employees in construction cause companies in the sector struggle against knowledge loss. Due to the high competition in the market, companies differentiate by keeping and increasing their intellectual capital generally acknowledged as the main source of competitive advantage. Knowledge Management (KM) is defined as any process or practice of creating, acquiring, capturing, sharing, and using knowledge, wherever it resides, to increase learning and performance by sustaining organisational knowledge. This study investigates the awareness of Knowledge Management (KM), applicability of KM tools and the role of intellectual capital assets to propose a roadmap for companies in the Turkish construction industry. For this purpose, the study employs a combination of a detailed literature survey, interviews with ten leading medium large-scale Turkish construction companies, and the analysis of previous KM research and tools. Results are analysed, possible barriers are determined, benefits are identified, KM techniques are discussed in terms of their applicability and a four-staged model framework is developed and discussed in order to assist the construction firms in KM.


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Citation Formats
C. S. Erkan, “Developing a roadmap for knowledge management in construction industry,” M.S. - Master of Science, Middle East Technical University, 2007.