E-government adoption model based on theory of planned behavior: empirical investigation

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2009

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Kanat, İrfan Emrah

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The e-government phenomena has become more important with the ever increasing number of implementations world wide. A model explaining the e-government adoption and the related measurement instrument a survey had been developed and validated in this study. In a post technology acceptance model (TAM) approach, theory of planned behavior (TPB) was extended to t the requirements of e-government context. The adoption of student loans service of the higher education student loans and accommodation association (KYK) was investigated to obtain data for empirical validation. The instrument was administered to over four-hundred students and partial least squares path modeling was employed to analyze the data. The results indicate that the model was an improvement over TAM in terms of predictive power. The constructs investigated in the study successfully explained the intention to use an e-government service.

Subject Keywords

Information systems, Management Information Systems.

URI

http://etd.lib.metu.edu.tr/upload/12610714/index.pdf
https://hdl.handle.net/11511/18594

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Graduate School of Informatics, Thesis

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Citation Formats

İ. E. Kanat, “E-government adoption model based on theory of planned behavior: empirical investigation,” M.S. - Master of Science, Middle East Technical University, 2009.