Determining user requirements of first-of-a-kind interactive systems: an implementation of cognitive analysis on human robot interaction

Kopanoğlu, Teksin Açıkgöz
Although, user requirements are critical for the conformance of a system (or a product) design with the user, they may be appraised late in the development processes. Hence, resources and schedules may be planned with the limitations of system oriented requirements. Therefore, late discovered critical feedbacks from the users may not be reflected to the requirements or the design. The focus of this thesis is how to determine the user requirements of first-of-a-kind interactive systems, early in the development process. First-of-a-kind interactive systems differentiate from others for not having experienced users and subject matter experts. Cognitive analysis techniques are investigated with the aim to discover and integrate user requirements early in the development processes of first-of-a-kind systems. Hybrid Cognitive Task Analysis, one of the cognitive analysis techniques, is carried out for the determination of user requirements of a system in the Human Robot Interaction area. Therefore, while exemplifying the methodology, its competency and correspondence with the domain is observed.