User experience in public products: the effects of presence of other people

Günay, Aslı
User experience with public products needs special attention considering the specific context. Different from other consumer or personal products that users own, public products do not belong to the user; they are shared with and used in front of other people. Thus, different concerns and problems are incorporated affecting the user experiences. This thesis dwells on the effects of presence of other people on user-public product interaction. The relationships between social context, users’ feelings, and task performances constitute the basis of the thesis. These relationships were investigated by consulting to the literature, but mainly by conducting three empirical studies. All these studies revealed that the presence of other people affects the users’ feelings and task performances greatly.


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Citation Formats
A. Günay, “User experience in public products: the effects of presence of other people,” M.S. - Master of Science, Middle East Technical University, 2011.