Bayrak, Ayşe Hilal. Title Business process definition for technical publication needs : a defense company case

Bayrak, Ayşe Hilal
In large scale projects and organizations, standardization requirements in terms of customer documentations to integrate data created by different contractors or departments is a critical issue. Considerable amount of the defense system projects in Turkey are collaboration projects conveyed by leading actors in the industry. In this case, standardizing technical publications in terms of operators’ and maintenance manuals, illustrated parts catalogs and multimedia publications become harder and more complex to follow and integrate. S1000D (International Specification for Technical Publications utilizing a Common Source Database) standardize the generation, management, use and exchange of technical publications with high level flexibility and functionality. Therefore, to provide interoperability of data, S1000D needs to be considered as a guide for all international technical documentation procured by all of the contractors in a project. In this thesis study, we interviewed the employees in defense industry by analyzing a previous multi-organizational S1000D dependent project and collected their experiences and thoughts about the specification. Through those interviews, we combined the results according to the S1000D related categories we defined. Regarding the technical publication and customer documentation requirements depending on S1000D in a specific Defense Company in Turkey, our work will draw a map of process work flow by harmonizing the existing processes in terms of planning, organization, production, transfer, revision controls and modifications in an integrated work-flow.


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Citation Formats
A. H. Bayrak, “Bayrak, Ayşe Hilal. Title Business process definition for technical publication needs : a defense company case ,” M.S. - Master of Science, Middle East Technical University, 2013.