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Using gap analysis to improve system acceptance
Date
2006-09-01
Author
Russell, Bruce D.
Yilmaz, Mustafa R.
Metadata
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This work is licensed under a
Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License
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The authors describe a user/customer needs gap model that can be used to develop a balanced approach to managing the gaps between business customer and end-user needs for new systems and the solutions that are deployed.
Subject Keywords
Library and Information Sciences
,
Information Systems
,
Computer Science Applications
URI
https://hdl.handle.net/11511/65678
Journal
INFORMATION SYSTEMS MANAGEMENT
DOI
https://doi.org/10.1201/1078.10580530/46352.23.4.20060901/95111.5
Collections
Department of Chemistry, Article
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B. D. Russell and M. R. Yilmaz, “Using gap analysis to improve system acceptance,”
INFORMATION SYSTEMS MANAGEMENT
, pp. 37–42, 2006, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/65678.