Development of a technology acceptance model for mobile payment systems

Download

index.pdf

Date

2018

Author

Örs, Mehmet Erdem

Metadata

Show full item record

Item Usage Stats

126
views

63
downloads

This thesis aims to develop a technology adoption model by inspecting acceptance of mobile payment (MP) systems literature from different perspectives. This study can be divided into two main parts. In the first part of the thesis, acceptance of mobile payment systems is examined in detail. In the second part, a technology acceptance model is developed by using the findings of literature. Related literature is reviewed from 2005 to end of March 2018. Literature review provides information about studies’ location, sample size, theoretical background, research method, statistical analyses, constructs and significant relationships. As a result of literature review, 11 factors are derived. The factors are validated by an expert panel. Afterwards, a technology acceptance model is proposed based on analysis of the literature. To test the hypotheses of model, a measuring instrument (questionnaire) is formed. Data is collected from 378 participants, however 302 of them are used in the analyses. The model is tested by employing Partial Least Squares – Structural Equation Modelling (PLS-SEM). After obtaining results, inter-factor relations are added to the model from literature for testing. In the end, final version of the model is created. Results are fortified with interviews made with participants of the questionnaire. Final findings show that, use of mobile payment systems is affected most by usefulness and compatibility.

Subject Keywords

Mobile commerce., Electronic commerce., Mobile communication systems.

URI

http://etd.lib.metu.edu.tr/upload/12622044/index.pdf
https://hdl.handle.net/11511/27253

Collections

Graduate School of Informatics, Thesis

Suggestions

OpenMETU
Core

ORganizational adoption of mobile communication technologies Arpaci, Ibrahim; Yardimci, Yasemin; Özkan Yıldırım, Sevgi; Türetken, Özgür (null; 2012-01-01) This study aims to identify important adoption factors for mobile communication technologies in private sector organizations. Grounded in the Diffusion of Innovation Theory, Porter's Competitive Forces Model and the Technology-Organization-Environment Framework, we develop an integrated model to study the determinants of organizational adoption of mobile communication technologies. Data will be collected from middle and senior managers using a mixed-method approach. Identification of the organizational adop...
An Efficient graph-theoretical approach for interactive mobile image and video segmentation Şener, Ozan; Alatan, Abdullah Aydın; Department of Electrical and Electronics Engineering (2013) Over the past few years, processing of visual information by mobile devices getting more affordable due to the advances in mobile technologies. Efficient and accurate segmentation of objects from an image or video leads many interesting multimedia applications. In this study, we address interactive image and video segmentation on mobile devices. We first propose a novel interaction methodology leading better satisfaction based on subjective user evaluation. Due to small screens of the mobile devices, error ...
A Study on quality assessment on mobile B2C applications Yıldız, Ekrem; Bilgen, Semih; Department of Information Systems (2014) This study aims to provide mechanisms to analyze the quality of the Business to Customer (B2C) mobile software products based on mobile-specific characteristics and quality factors, and sub-factors based on ISO 25010 product quality model which would help mobile software developers, designers and testers to develop more effective mobile applications. We aim to help development of more qualified and effective mobile applications from not only developers’ perspective but also endusers’ perspective. For this p...
Organizational adoption of mobile communication technologies Arpacı, İbrahim; Demirörs, Onur; Department of Information Systems (2013) The purpose of this study is to identify the key adoption factors for mobile communication technologies, specifically smartphones, at private sector organizations. We have proposed a comprehensive research model based on the Diffusion of Innovation theory, Institutional theory, and Technology-Organization-Environment framework. Sequential explanatory design mixed method research strategy, which incorporates quantitative and qualitative approaches was used in this research. A Structural Equation Model was us...
Exploring behavior change features for mobile workout applications ÜNAL, Perin; Cavdar, Seyma Kucukozer; Taşkaya Temizel, Tuğba; Eren, Pekin Erhan; IYENGAR, Sriram (2017-08-23) With the rapid emergence of mobile technologies in recent years, mobile health (m-health) has become fundamental to healthcare. Persuasion strategies and behavior change support features are widely used in m-health applications to increase the effectiveness of these applications on users. However, in the literature, there is a lack of research to analyze the current situation of m-health applications particularly from the perspective of behavior change approaches. In this study, the workout applications in ...

Citation Formats

M. E. Örs, “Development of a technology acceptance model for mobile payment systems,” M.S. - Master of Science, Middle East Technical University, 2018.