Evaluating an electronic performance support system for crime scene investigation units in Turkey

Date

2016-09-01

Author

Yakin, Ilker
Yıldırım, İbrahim Soner

Metadata

Show full item record

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Item Usage Stats

156
views

0
downloads

The primary goal of this study was to present the summative evaluation findings of an initial implementation to investigate the impact, effectiveness and perceived benefits of the Electronic Performance Support System (EPSS) on the performance of Crime Scene Investigation (CSI) officers in Turkey. A sequential explanatory strategy as a procedure of mixed method design was used to collect data through a survey, interviews, and computer logs. While 191 CSI officers participated in the quantitative part of the study, the researchers also conducted interviews with 12 officers. Data was analyzed by using descriptive statistics and content analysis. The results showed that intrinsic support made a major contribution to officers' performance with positive reactions. It revealed also that generating reports and establishing standardization were one of the main factors providing impacts on society. This study provides a viable application of Kirkpatrick's Four Levels of Evaluation model for the CSI Unit; however, the model's extended adaptations should also be carried out in different workplace settings for further studies.

Subject Keywords

Electronic performance support systems, Summative evaluation, Crime scene investigation

URI

https://hdl.handle.net/11511/48382

Journal

INFORMATION DEVELOPMENT

DOI

https://doi.org/10.1177/0266666915587129

Collections

Department of Computer Education and Instructional Technology, Article

Suggestions

OpenMETU
Core

The Design, development and evaluation of an electronic performance support system (EPSS) for the crime scene investigation unit Yakın, İlker; Yıldırım, İbrahim Soner; Department of Computer Education and Instructional Technology (2012) The purpose of this study is to design, develop and evaluate an electronic performance support system (EPSS) for the crime scene investigation unit (CSI). For this purpose, a sequential explanatory strategy as a procedure of the mixed method design was used in analysis and evaluation of the EPSS. The research was composed of three main phases: analysis; design, development and implementation, and evaluation of the EPSS. In first phase composed of performance and cause analyses, the CSI Unit’s existing infor...
Toward an understanding of acceptance of electronic performance support systems : what drives users' perceptions regarding usefulness and ease of use? Şumuer, Evren; Yıldırım, İbrahim Soner; Department of Computer Education and Instructional Technology (2012) This study aimed to explain and understand the acceptance of the Electronic Performance Support System (EPSS) on the basis of the Technology Acceptance Model (TAM). This mixed methods research study was conducted within the Crime Scene Investigation and Identification Units of the Turkish National Police. The quantitative data were collected from 209 police officers with a questionnaire to test the hypothesized relationships in TAM. At the same time, the qualitative data were collected through interviews wi...
Development of work stress scale for correctional officers Senol-Durak, Emre; Durak, Mithat; Gençöz, Tülin (Springer Science and Business Media LLC, 2006-03-01) Introduction: This study aimed at examining the psychometric properties of Work Stress Scale for Correctional Officers (WSSCO). Methods: One hundred nineteen correctional officers (109 males and 10 females) employed in Turkey participated in this study. In addition to WSSCO, Beck Depression Inventory (BDI), Beck Anxiety Inventory (BAI), Beck Hopelessness Scale (BHS), and Multidimensional Scale of Perceived Social Support (MSPSS) were administered to the participants. Results: The internal consistencies and ...
THE NATURE OF CRIME: DIFFERENT APPROACHES TOWARD THE CAUSES OF THE CRIMINAL ACT ÖZDEMİR, FATİH; Öner Özkan, Bengi (2017-12-01) The purpose of the present review is to organize the theoretical approaches toward criminal acts and provide a structured source for the use of forensic researchers. The causes of criminal actions have been studied by different disciplines to decrease crime rates and understand the nature of the criminal acts. ''Crime can be easily defined as any activity publicly proscribed by the written laws of a society'' (McGuire, 2004, p. 3). However crime is a complex issue, and that is why theorists have investigate...
Exploring User Acceptance of an Electronic Performance Support System Sumuer, Evren; Yıldırım, İbrahim Soner (2015-01-01) This mixed methods research study aimed to explain and understand user acceptance of an electronic performance support system (EPSS) designed for the Crime Scene Investigation and Identifi cation Units of the Turkish National Police. Quantitative data were collected from 209 police officers through a questionnaire to test relationships hypothesized in the technology acceptance model. At the same time, qualitative data were collected through interviews with 15 police officers to acquire an in-depth understan...

Citation Formats

I. Yakin and İ. S. Yıldırım, “Evaluating an electronic performance support system for crime scene investigation units in Turkey,” INFORMATION DEVELOPMENT, pp. 1068–1084, 2016, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/48382.