Effects of Dexterity Level and Hand Anthropometric Dimensions on Smartphone Users' Satisfaction

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2015-01-01

Author

Ozkan, N. Firat
Gökalp Yavuz, Fulya

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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

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The usage of smartphones instead of simple mobile phones increases sharply in our era, especially among young people, because they do multiple tasks with single equipment. This study mainly focuses on smartphone satisfaction by combining hand measurements, smartphone users' survey results, and hand dexterity levels of corresponding users acquired from Minnesota Manual Dexterity Test (MMDT). Structural Equation Modelling (SEM) is used as a statistical tool to discover the potential direct and indirect relations among user satisfaction, hand dimensions, and dexterity scores. Results indicates that thumb length, hand length, and dexterity level of the users have notable effects on users' satisfaction with smartphones. Based on the results, a new approach that includes both gross motor skills and physical measurements is suggested to see hidden indirect relations with satisfaction.

URI

https://hdl.handle.net/11511/48535

Journal

MOBILE INFORMATION SYSTEMS

DOI

https://doi.org/10.1155/2015/649374

Collections

Department of Statistics, Article

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Citation Formats

N. F. Ozkan and F. Gökalp Yavuz, “Effects of Dexterity Level and Hand Anthropometric Dimensions on Smartphone Users’ Satisfaction,” MOBILE INFORMATION SYSTEMS, pp. 0–0, 2015, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/48535.