A Case Study on Measuring Process Quality: Lessons Learned

Date

2012-09-08

Author

Dikici, Ahmet
Turetken, Oktay
Demirörs, Onur

Metadata

Show full item record

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Item Usage Stats

172
views

0
downloads

Requiring solid engineering disciplines and best practices rather than human talents for developing complex software systems results an increasing interest in software processes. The quality of software processes has considerable influence over the success of an organization. Process quality measurement addresses an essential and largely overlooked aspect of processes. We performed a case study on the application of a process quality measurement method with the main objective of examining the extent of the support it offers for software process improvement in practice. We discuss the challenges and lessons learned as well as the limitations of the measurement method applied.

Subject Keywords

Process quality, Process measurement, Software process improvement, Quality measure, PQMM, Abstraction level

URI

https://hdl.handle.net/11511/57434

DOI

https://doi.org/10.1109/seaa.2012.26

Conference Name

38th EUROMICRO Conference on Software Engineering and Advanced Applications (SEAA) / 15th EUROMICRO Digital Systems Design (DSD)

Collections

Graduate School of Informatics, Conference / Seminar

Suggestions

OpenMETU
Core

A software workforce assessment model Tanrıöver, Ö. Özgür; Demirös, Onur; Department of Information Systems (2002) This thesis develops a software practitioner assessment model based on practices and roles defined in SW-CMM (Software Capability Maturity Model) [Paulk 1995] and knowledge units defined in SWEBOK (Software Engineering Body of Knowledge) [Hillburn et al. 1999] to assess emergent software organizations. The aim behind this model is to provide a remedy for the main shortcomings of current software process assessment methods: fully assessing process and technology but not people. Assessment model development i...
An Agile business process software development methodology Çulha, Davut; Doğru, Ali Hikmet; Department of Computer Engineering (2014) An agile business process software development methodology is proposed, developed and tested in this research. To speed up the business process software development practices in the organization and to address the requirements more efficiently, an agile approach was adapted. Two new processes were developed using the new methodology. The improvement was assessed by utilizing nine older developments: A formula was developed in this research that estimates the development efforts for old business process soft...
An approach for decentralized process modeling Turetken, Oktay; Demirörs, Onur (2007-05-20) This paper describes a method for organizations to perform process modeling in a decentralized and concurrent manner. The approach is based on the idea that modeling organizations' processes can be performed by individuals actually performing the processes. Instead of having a central and devoted group of people to analyze, understand, model and improve processes, real performers are held responsible to model and improve their own processes concurrently. The paper also summarizes the lessons learned by appl...
A cots-software requirements elicitation method from business process models Aslan, Ercan; Demirörs, Onur; Department of Information Systems (2002) In this thesis, COTS-software requirements elicitation, which is an input for RFP in software intensive automation system̕s acquisition, is examined. Business Process Models are used for COTS-software requirements elicitation. A new method, namely CREB, is developed to meet the requirements of COTS-software. A software intensive system acquisition of a military organization is used to validate the method.
Assessment of Software Process and Metrics to Support Quantitative Understanding: Experience from an Undefined Task Management Process TARHAN, AYÇA; Demirörs, Onur (2011-06-01) Software engineering management demands the measurement, evaluation and improvement of the software processes and products. However, the utilization of measurement and analysis in software engineering is not very straightforward. It requires knowledge on the concepts of measurement, process management, and statistics as well as on their practical applications. We developed a systematic approach to evaluate the suitability of a software process and its measures for quantitative analysis, and have applied the...

Citation Formats

A. Dikici, O. Turetken, and O. Demirörs, “A Case Study on Measuring Process Quality: Lessons Learned,” presented at the 38th EUROMICRO Conference on Software Engineering and Advanced Applications (SEAA) / 15th EUROMICRO Digital Systems Design (DSD), Cesme, TURKEY, 2012, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/57434.