Explaining Planning Citizen Adoption of Government to Citizen Services: A Model Based on Theory of Planned Behaviour (TPB)

2009-07-14
E-government initiatives are gaining traction worldwide, Unfortunately not all e-government initiatives end up being successful. The main determinant of failure for government to Citizen services is the low adoption by citizens. A better understanding of the factors influencing citizens' adoption behavior is required to guide e-government implementations. E-government adoption models can provide such an insight. The aim of this study is to develop a model that encompasses various dimensions of e-government that relate to citizen adoption behavior while still providing the mechanisms that can account for differences among different countries and implementations.
Citation Formats
E. Kanat and S. Özkan Yıldırım, “Explaining Planning Citizen Adoption of Government to Citizen Services: A Model Based on Theory of Planned Behaviour (TPB),” presented at the European and Mediterranean Conference on Information Systems EMCIS 2009, 2009, Accessed: 00, 2021. [Online]. Available: https://hdl.handle.net/11511/74155.