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Explaining Planning Citizen Adoption of Government to Citizen Services: A Model Based on Theory of Planned Behaviour (TPB)
Date
2009-07-14
Author
Kanat, Emrah
Özkan Yıldırım, Sevgi
Metadata
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E-government initiatives are gaining traction worldwide, Unfortunately not all e-government initiatives end up being successful. The main determinant of failure for government to Citizen services is the low adoption by citizens. A better understanding of the factors influencing citizens' adoption behavior is required to guide e-government implementations. E-government adoption models can provide such an insight. The aim of this study is to develop a model that encompasses various dimensions of e-government that relate to citizen adoption behavior while still providing the mechanisms that can account for differences among different countries and implementations.
Subject Keywords
Access
,
Adoption
,
Citizen adoption
,
E-government
,
Ease of use
,
Government to citizen services
,
Skills
,
Theory of planned behavior
,
Trust
,
Usefulness
URI
https://hdl.handle.net/11511/74155
https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84857701636&origin=inward
Conference Name
European and Mediterranean Conference on Information Systems EMCIS 2009
Collections
Graduate School of Informatics, Conference / Seminar
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E. Kanat and S. Özkan Yıldırım, “Explaining Planning Citizen Adoption of Government to Citizen Services: A Model Based on Theory of Planned Behaviour (TPB),” presented at the European and Mediterranean Conference on Information Systems EMCIS 2009, 2009, Accessed: 00, 2021. [Online]. Available: https://hdl.handle.net/11511/74155.
