ONLINE COUNSELING: WHAT DO CLIENTS AND PSYCHOLOGICAL COUNSELORS EXPERIENCE AND THINK?

2022-9-21
Pulat, Metin
This study examined clients' and psychological counselors' experiences, views, and suggestions regarding online counseling. Participants were approached through criterion sampling method. Those who experienced at least eight sessions via videoconferencing tools were included. Participants consisted of two separate groups: Ten clients (seven female, two male, and one non-binary) and ten psychological counselors (five female, four male, and one queer). Data were analyzed with interpretative phenomenological analysis. The superordinate themes that emerged for clients were ethical considerations that clients are concerned about, experiences with the online therapeutic process, conveniences that encourage clients to receive online counseling, struggles that discourage clients to receive online counseling, and clients’ aspirations and suggestions to improve online counseling. Psychological counselors’ superordinate themes were lack of control over ethical issues, experiences with the online therapeutic process, pushing the limits of creativity, conveniences that encourage psychological counselors to provide online counseling, struggles that discourage psychological counselors to provide online counseling, and psychological counselors’ aspirations and suggestions to improve online counseling. Results were discussed with the literature, and suggestions were given.

Suggestions

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Citation Formats
M. Pulat, “ONLINE COUNSELING: WHAT DO CLIENTS AND PSYCHOLOGICAL COUNSELORS EXPERIENCE AND THINK?,” M.S. - Master of Science, Middle East Technical University, 2022.