The Relationship between Student Engagement and Satisfaction in Higher Education

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Zehra Çalışkan Thesis - Copy.pdf

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2023-1-2

Author

Çalışkan, Zehra

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Student engagement is vital for achievement in higher education, and it is a direct way to academic success, cumulative learning, and constructive behavior in the long term. However, there is limited empirical research that has not yet been fully explored. Moreover, student satisfaction, which is directly influenced by student engagement, has been used as a strategy to improve the quality of services, facilities, and instruction provided by higher education institutions. Besides the complexity of higher education, the COVID-19 pandemic has had debilitating effects on student engagement and satisfaction. Therefore, the study was constructed to investigate the relationship between student engagement and student satisfaction in higher education. Within the frame of this goal, the study was designed as a correlational study. The sample of the study consisted of 766 participants studying at state universities located in Ankara. The convenience sampling method was used to collect data through questionnaires administered online. Instruments included Student Engagement Questionnaire and Student Satisfaction Questionnaire. Simultaneous multiple linear regression was applied to analyze the collected data. The results indicated that student engagement and student satisfaction have a relationship with dimensions under these terms. This study, therefore, is expected to be of value to researchers, instructors, administrative staff, policymakers, and higher education institutions wishing to increase student engagement, satisfaction, success, and quality of institutions.

Subject Keywords

Student Engagement, Student Satisfaction, Higher education, COVID-19 Pandemic

URI

https://hdl.handle.net/11511/101280

Collections

Graduate School of Social Sciences, Thesis

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Citation Formats

Z. Çalışkan, “The Relationship between Student Engagement and Satisfaction in Higher Education,” M.S. - Master of Science, Middle East Technical University, 2023.