Organizational memory in construction companies : a case based reasoning model as an organizational learning tool

Özorhon, Beliz
Companies struggle against complex and dynamic conditions in order to survive in their business settings. Being in the knowledge era, learning has been accepted as one of the main sources of sustainable competitive advantage. Organizational learning (OL) is a set of activities to obtain organizational memory (OM) by acquiring, sharing, interpreting, integrating and institutionalizing knowledge. OM is exploited by the companies in strategic decision-making process, which makes OL a critical concept. The major objective of this study is to explore how construction companies create OM and how they exploit this asset in strategic decision-making process. In this context, an interview study is conducted with eight large Turkish construction companies and OM perceptions of each company are presented as case studies. This survey revealed the strengths and weaknesses in terms of OL competence. One of the key outputs is that companies are successful at acquiring and storing knowledge but they are not familiar with decision support systems (DSSs) that benefit from OM. Such systems enable OL by assisting decision makers in processing, assessing, integrating and organizing knowledge. To meet the requirements of the industry, a DSS is proposed to aid construction companies in international market entry decisions. This tool is generated under a software package by adopting case-based reasoning (CBR) as the problem solving approach, which finds solutions to new problems based on the past experiences. The model is developed by the acquisition of past real international project data as input information. The model produces two outputs that are indicators of attractiveness of a project and competitiveness of a company, which are the key decision criteria in international market entry problem.


Organizational trust, organizational identification, and organizational cynicism: a research on white colors
Yakın, Burçak; Sökmen, Alptekin; Bıyık, Yunus (2017-07-01)
Organizational trust, organizational identification and organizationalcynicism are attractive issues for organizationalbehaviorresearchersbecauce of possible pozitive and negative affects on bothindividual and organizational performance and productivity. All of themwereused as research variables in manystudieswithdifferentsamples. For thisreason, the aim of thisstudyis to examine the relationshipbetweenorganizational trust (OT), organizationalide...
Similarity Assessment of Countries to Facilitate Learning from International Construction Projects
Özyurt, Beste; BİLGİN, GÖZDE; Dikmen Toker, İrem; Birgönül, Mustafa Talat (2017-07-29)
Companies’ ability to learn from projects is a source of competitive advantage in project-based industries. Learning from experiences in international markets is particularly important for global contractors so that the right bidding strategy can be developed, effective project governance systems can be established, and similar mistakes are not repeated. In this study, we assert that countries can be clustered according to their similarity so that experiences gained in these markets can be transferred and a...
Organizational factors required for IT and business strategies alignment
Altınışık, Said; Çetin, Yasemin; Department of Information Systems (2015)
Previous literature strongly supports that the alignment of a firm’s information systems with business strategies leads to superior business performance and provides the firm a competitive advantage in the market. This study examines the antecedent factors of IT and business strategies alignment particularly for the Turkish context. Our research method in this study is embedded correlational model under the umbrella of mixed method research design. We derived the factors that were shown to contribute to bus...
Organizational learning assessment in software development organizations
Chouseinoglou, Oumout; Bilgen, Semih; Yöndem, Meltem Turhan; Department of Information Systems (2012)
Knowledge is one of the most important assets of an organization that directly affects business success, and its importance increases for organizations that use knowledge-intensive processes such as the software development industry. In an industry in which technological developments are rapid, in order to keep up with the continuously increasing competition and to obtain competitive advantage the software organizations need to obtain the correct knowledge, use it efficiently and pass it to future projects ...
The Relationship between Organizational Commitment Organizational Identification Person Organization Fit and Job Satisfaction A Research on IT Employees
Mete, Edip Sabahattin; Sökmen, Alptekin; Bıyık, Yunus (2016-09-01)
The Information Technology field has characteristics that make for a unique working environment. This paper presents a study conducted among the Information Technology (IT) employees working at the Ministry of the Turkish Government, which examined the relationship between the constructs; person organization fit, organizational identification, organizational commitment and job satisfaction. First, these constructs were briefly discussed, then the hypotheses were developed based on the relevant literature an...
Citation Formats
B. Özorhon, “Organizational memory in construction companies : a case based reasoning model as an organizational learning tool,” M.S. - Master of Science, Middle East Technical University, 2004.