An integrative model of job characteristics, job satisfaction, organizational commitment, and organizational citizenship behavior

Download

index.pdf

Date

2006

Author

Ünüvar, Tahir Gökhan

Metadata

Show full item record

Item Usage Stats

904
views

661
downloads

Existing literature indicates that job characteristics, job satisfaction, organizational commitment, and organizational citizenship behavior are very important for effective organizational functioning. Previous research on citizenship behaviors made limited contribution to the literature, since it ignored the relationships between job characteristics and citizenship behaviors together with the influences of job satisfaction and organizational commitment. The present study attempted to test a new integrative model of the relationships among job characteristics, job satisfaction, organizational commitment, and organizational citizenship behaviors. The main purpose of the present study was to examine the effects of job characteristics on organizational citizenship behaviors. While examining the role of job characteristics, the mediating roles of job satisfaction and organizational commitment were taken into account in order to better understand how job characteristics affect the exhibition of citizenship behaviors. The secondary purpose was to investigate the effects of job characteristics on job satisfaction and organizational commitment, and the effects of job satisfaction and organizational commitment on citizenship behaviors. A sample of 300 employees from 60 companies was selected. The data was collected at the location of the firms by using a survey instrument. The employees rated the items that measured task characteristics, job satisfaction, and organizational commitment. Later, the information on organizational citizenship behavior of employees was collected from the employees’ supervisors. Hierarchical regression analyses were performed on the data. In general, the findings showed that some job characteristics might be the antecedents of job satisfaction and the aggregate variable job scope was positively associated with organizational commitment, and these work attiudes predicted organizational citizenship behaviors positively. Specifically, in line with the expectations, the job characteristics of task identity, autonomy, and aggregate job scope were positively associated with the work attitude of job satisfaction. The aggregate job scope was positively associated with the work attitude of organizational commitment although no single job characteristic was significantly associated with organizational commitment. In turn, job satisfaction and organizational commitment were positively associated with the citizenship dimensions of courtesy and sportsmanship. In addition to these, organizational commitment was positively associated with the citizenship dimension of conscientiousness and aggregate citizenship behavior. However, no significant direct association was found between job characteristics and citizenship behaviors. Therefore it was not possible to test the intervening effects of work attitudes on the relationships between job characteristics and citizenship behaviors. The study’s results are discussed together with the implications, strengths and limitations. Some suggestions for future research are made.

Subject Keywords

Organizational behavior.

URI

http://etd.lib.metu.edu.tr/upload/12607347/index.pdf
https://hdl.handle.net/11511/16483

Collections

Graduate School of Social Sciences, Thesis

Suggestions

OpenMETU
Core

An integrative model of transformational leadership, organizational commitment, job satisfaction and organizational citizenship behavior Küçükbayrak, Ruken; Acar, Feride Pınar; Department of Business Administration (2010) Existing literature indicates that transformational leadership, job satisfaction, organizational commitment, and organizational citizenship behavior are very important for effective organizational functioning. Previous research on citizenship behaviors made limited contribution to the literature, since it mainly did not consider the relationships between transformational leadership and organizational citizenship behaviors together with the influences of job satisfaction and organizational commitment. This s...
The Effects of Transformational Leadership on Organizational Identification and Organizational Citizenship Behaviors Acar, Feride Pınar (2019-12-30) The present study examines the role of transformational leadership as one of the antecedents of organizational citizenship behaviors (OCB). The extant literature that examines antecedents of OCB, many times, focuses on the direct effects of a variety of variables, ignoring the processes through which such variables encourage OCB. Thereby the OCB literature is full of black box theories. The current study attempts to address this black box by identifying and examining organizational identification as the pro...
An examination of organizational citizenship behaviour in a higher education institution. Özaslan, Ece Nu; Göktürk Ağın, Duygun; Department of Educational Sciences (2019) The responsibilities and tasks the university faculty members undertake can be explained by their interaction with the dynamics in an academic setting. It is under discussion how they perceive their duties and discretionary behaviours, which requires a thorough investigation of both organizational and individual issues to be addressed. This present study aims to describe the perspectives of academicians towards their profession reflecting their accounts on defining, explaining, and the motives of exhibiting...
Organizational trust, organizational identification, and organizational cynicism: a research on white colors Yakın, Burçak; Sökmen, Alptekin; Bıyık, Yunus (2017-07-01) Organizational trust, organizational identification and organizationalcynicism are attractive issues for organizationalbehaviorresearchersbecauce of possible pozitive and negative affects on bothindividual and organizational performance and productivity. All of themwereused as research variables in manystudieswithdifferentsamples. For thisreason, the aim of thisstudyis to examine the relationshipbetweenorganizational trust (OT), organizationalide...
Predictors of Organizational Socialization of Instructors in Higher Education Ataman, Fatma; Kondakçı, Yaşar (2016-04-01) This study aims to investigate the relationship between organizational socialization and various organizational (type of university, training, work conditions, knowledge sharing) and individual (academic degree, teaching experience, length of employment at current work place, job satisfaction, commitment, self-efficacy) level factors, both factors taken together focusing on the content, context and process dimensions of socialization. For this aim, data from 737 public and private university English languag...

Citation Formats

T. G. Ünüvar, “An integrative model of job characteristics, job satisfaction, organizational commitment, and organizational citizenship behavior,” Ph.D. - Doctoral Program, Middle East Technical University, 2006.