A Method to improve the communication between information technology and healthcare professionals during mobile healthcare application development

Erturan, Yusuf Nasuh
Mobile healthcare applications constitute alternative tools to increase service quality and effectiveness, decrease time spent on service presentation and therefore they are reforming and changing healthcare service delivery. Achievement in this reform depends on the effectiveness of the developed mobile healthcare applications. Development of effective mobile healthcare applications, on the other hand, requires detailed domain knowledge which normally IT professionals do not have. To provide a solution to this problem, IT people collaborate with healthcare professionals but usually communication problems emerge between them. To reduce this communication gap, IT professionals use UML representations which are rather complex for healthcare professionals. Moreover UML needs to be transformed for mobile agents that make it more complicated. Therefore a simpler and innovative representation method for mobile healthcare application development process is needed. For this reason, in this study, we proposed a new method which is expected to meet this need and is simpler than UML. To test the proposed method a strong research process was implemented starting from evolution of the method and ending with an experimental study. 105 participants are included in this research and it is shown that the proposed method constitutes a viable alternative for both IT and healthcare field and deserves further studying.


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Citation Formats
Y. N. Erturan, “A Method to improve the communication between information technology and healthcare professionals during mobile healthcare application development,” M.S. - Master of Science, Middle East Technical University, 2013.