An Assessment of knowledge management maturity among the public institutions in Turkey

Baykız, Tekin
Knowledge has been under discussion for many years as its effective management provides considerable advantage to the organizations striving for optimal allocation of resources in this highly competitive world. Assessing organizational maturity to further develop weak points over time in order to achieve the desired state has become important. This is particularly crucial for the public sector as a tool for continuous development, given that they consume considerable amount of public funds. There have been some Knowledge Management Maturity Models (KMMM) developed within the last two decades; however, none of them have gained wide acceptance so far. In this thesis, after studying existing models, two KMMMs have been selected, cultural dimension has been added to achieve a consolidated integrated model. Based on the developed model, a questionnaire has been developed and applied to the executive level decision makers at some selected public agencies managing public funds in Turkey. Finally, the findings of these case studies have been comparatively analyzed.


A study on enterprise resource planning systems and embedding them into the company processes
Gencel, Orhan; Şen, Tayyar; Department of Information Systems (2003)
In this thesis, implementations of Enterprise Resource Planning Systems are studied with a broader view. Pre-implementation preparations and post-implementation developments play key roles in the success of the ERP utilization of the companies. To find out how the success can be achieved, various concepts in ERP implementation are analyzed. Using analogies with the basic software development models, common application methodologies are studied. The study is completed with the analysis of an interesting and ...
A New top-down approach to knowledge management /
Cenik, İsmail; Yıldırım, İbrahim Soner; Özkan Yıldırım, Sevgi; Department of Information Systems (2014)
This study aimed to develop and examine a novel structure for knowledge documentation, knowledge management procedures, and organizational changes to increase the efficiency of knowledge acquisition. This was done by both taking knowledge confidentiality issues into consideration and the combination of software, hardware, process-ware and people-ware dimensions within a defense sector software company. This study utilized the developmental research method to answer the research questions. Data was collected...
A Qualitative model of the critical success factors for the effectiveness of information systems outsourcing
Uçar, Erkan; Bilgen, Semih; Yöndem, Meltem Turhan; Department of Information Systems (2012)
The objective of this research is to construct a model of the critical success factors for the effectiveness of Information Systems (IS) outsourcing. “Lack of in-house expertise” and “cost effectiveness” are the widely accepted major factors of motivation for IS outsourcing. Although various decision models and analytical frameworks have been proposed before, the literature is not abundant on a complete qualitative model. In contrast with the decision models which are executed before an outsourcing engageme...
Developing Process Definition for Financial and Physical Resource Management Process in Government Domain
Gökalp, Ebru (2016-06-10)
Public Financial and Physical Resource Management (PFPRM) is becoming a core competency critical to a government organization's competitive advantage. Recent studies have shown that organizations with established PFPRM are able to generate millions of dollars in additional savings and have a distinct competitive advantage. Our literature review showed that there is also a lack of a guideline for process capability determination and improvement of PFPRM. On the other hand, after observing benefits in softwar...
Organizational factors required for IT and business strategies alignment
Altınışık, Said; Çetin, Yasemin; Department of Information Systems (2015)
Previous literature strongly supports that the alignment of a firm’s information systems with business strategies leads to superior business performance and provides the firm a competitive advantage in the market. This study examines the antecedent factors of IT and business strategies alignment particularly for the Turkish context. Our research method in this study is embedded correlational model under the umbrella of mixed method research design. We derived the factors that were shown to contribute to bus...
Citation Formats
T. Baykız, “An Assessment of knowledge management maturity among the public institutions in Turkey,” M.S. - Master of Science, Middle East Technical University, 2014.