Reactions to feedback: effects of feedback sign, selfesteem, and task centrality

Güngör, Elis
The main purpose of this study is to examine the effects of feedback sign, self-esteem, and task centrality on affective and accuracy reactions to feedback. The study used a 2 (feedback sign) x 2 (self-esteem) x 2 (task centrality) experimental design. 106 research assistants (Mean age = 27.47, SD = 2.65), who were randomly assigned to either positive or negative feedback condition, read four different vignettes that include performance feedback for a specific task (two central tasks, two peripheral tasks), and they were asked to react to feedback in the stories. Finally, they completed a domain-specific self-esteem scale. Results revealed that individuals showed more positive affective and accuracy reactions to positive feedback than negative feedback. In addition to this, individuals with high self-esteem accepted positive feedback more than low self-esteem individuals, while low self-esteem individuals accepted negative feedback more than high self-esteem ones. The study also showed that task centrality affected the acceptance of feedback. Individuals tended to accept feedback for central tasks more than peripheral tasks both for positive feedback and negative feedback. Lastly, high self-esteem individuals mostly accepted positive feedback for central tasks. The major findings, and limitations of the study were discussed, and future suggestions were presented.


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Citation Formats
E. Güngör, “Reactions to feedback: effects of feedback sign, selfesteem, and task centrality,” M.S. - Master of Science, Middle East Technical University, 2015.