The temporal communication behaviors of global software student teams

Date

2012-03-01

Author

SWİGGER, Kathleen
Hoyt, Matthew
Serce, Fatma Cemile
Alpaslan, Ferda Nur

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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

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This paper examines the global software development process by using content analysis techniques, as described in an earlier study (Serce et al., 2011), to determine time-variant patterns of communication behaviors among student teams engaged in a global software development project. Data gathered from two software development projects involving students in the US, Panama, and Turkey were used to determine how globally distributed team behavior is temporally patterned in complex ways. A formal, quantitative methodology for time variant analysis of the transcripts of global software student teams based on content analysis is established. Results from the analysis suggest a positive correlation between a team's temporal communication patterns and project outcomes as well as a relationship between variations in communication behaviors and different phases of the software development cycle. The research also found that the temporal variations in communication behaviors between software phases were similar for the two projects. Such findings are intended to strengthen the case for developing new temporal measures for analyzing groups and teams.

Subject Keywords

Distributed learning, Collaborative behavior, Temporal factors, Computer mediated communication, Computer supported collaborative learning, Collaborative learning

URI

https://hdl.handle.net/11511/43091

Journal

COMPUTERS IN HUMAN BEHAVIOR

DOI

https://doi.org/10.1016/j.chb.2011.10.008

Collections

Department of Computer Engineering, Article

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Citation Formats

K. SWİGGER, M. Hoyt, F. C. Serce, and F. N. Alpaslan, “The temporal communication behaviors of global software student teams,” COMPUTERS IN HUMAN BEHAVIOR, pp. 384–392, 2012, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/43091.