A process based model for measuring process quality attributes

Date

2005-01-01

Author

Guceglioglu, AS
Demirörs, Onur

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Organizations frequently use product based organizational performance models to measure the effects of information system (IS) on their organizations. This paper introduces a complementary process based approach that is founded on measuring business process quality attributes. These quality attributes are defined on the basis of ISO/IEC 9126 Software Product Quality Model. The new process quality attributes are applied in an experiment and results are discussed in the paper.

URI

https://hdl.handle.net/11511/54727

Journal

SOFTWARE PROCESS IMPROVEMENT, PROCEEDINGS

Collections

Graduate School of Informatics, Article

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Citation Formats

A. Guceglioglu and O. Demirörs, “A process based model for measuring process quality attributes,” SOFTWARE PROCESS IMPROVEMENT, PROCEEDINGS, pp. 118–129, 2005, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/54727.