A Case Study on Web-Based Information System Evaluation

Bilgen, Semih
Ercil, Yavuz
A new framework is proposed to assess web-based information systems (WISs) which is domain-independent, that is, can be applied for profit seeking as well as service oriented or non-profit seeking organizations. Assessment starts from an identification of the critical success factors (CSF) that outline organizational strategies, and proceeds to determine the measures of three categories of relationships: User-WIS, Other systems-WIS, Organization-WIS. These measures and CSF's are evaluated collectively to arrive at an effectiveness measure. A case study illustrating the applicability of the assessment framework in the e-business domain is presented.
Citation Formats
G. TOKDEMİR, S. Bilgen, and Y. Ercil, “A Case Study on Web-Based Information System Evaluation,” presented at the 8th European Conference on IS Management and Evaluation (ECIME), Univ Ghent, BELGIUM, 2014, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/55575.