An investigation of interactions with conversational violations: Insights from visual perception and Gricean Maxim violations

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2020-11

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Çağıltay, Bengisu

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Linguistic principles at various levels are crucial in maintaining a reliable and transparent communication for dyadic interactions. However, violating these principles might result in unwieldy and problematic communications. Gaze can be a medium of reflecting the cognitive responses when conversational violations occur. An eye-tracking study was conducted to investigate visual patterns in communication in response to social communication errors, specifically Grice’s Maxims violations. This study investigates how social-communicative errors affect task performance and gaze during social interaction. The results suggest participants’ visual exploration patterns shift towards the violator speaker for the maxim of Relation violation, and the gaze stays mostly within the task area for the Quantity, Quality, and Manner violations. In addition, the response time increased for Quantity and Quality violations, followed by the Manner and Relation violations. Overall, this work ties visual cognition and linguistic principles for conversational Gricean Maxim violations in which the findings contribute to the design space in conversational agent interactions, particularly in human-computer interactions.

Subject Keywords

Visual Cognition, Pragmatics, Eye-Tracking, Human-Computer Interaction

URI

https://hdl.handle.net/11511/69088

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Graduate School of Informatics, Thesis

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Citation Formats

B. Çağıltay, “An investigation of interactions with conversational violations: Insights from visual perception and Gricean Maxim violations,” M.S. - Master of Science, Middle East Technical University, 2020.