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Üniversite öğrencilerinin memnuniyet düzeyi ve ilgili değişkenler
Date
2015-04-01
Author
Barutçu Yıldırım, Kadriye Funda
Güneri, Oya
Çapa Aydın, Yeşim
Metadata
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Bu çalışmanın amacı, üniversite öğrencilerinin genel memnuniyet düzeyi ile olanak ve hizmetlere ilişkin memnuniyet düzeylerini belirlemek ve genel memnuniyetlerini yordayan değişkenleri (cinsiyet, sınıf, akademik başarı, olanak ve hizmetlere yönelik memnuniyet) incelemektir. Çalışmaya 1387 (%43.5’i kadın, %56.5’i erkek) lisans öğrencisi katılmıştır. Çalışmada “Öğrenci Memnuniyeti Anketi” kullanılmıştır. Memnuniyetin en yüksek olduğu üç maddenin sırasıyla “Spor tesisleri”, “Kültür ve sanat etkinlikleri” ve “Spor etkinlikleri” olduğu bulunmuştur. Yaşam doyumu kontrol edilerek yapılan hiyerarşik regresyon analiziyle, cinsiyetin, akademik ortalamanın, sınıfın, olanak ve hizmetlere yönelik memnuniyetin, genel memnuniyeti ne derece yordadığı incelenmiştir. Birinci aşamada, cinsiyet ve akademik ortalamanın varyansın %1.5’ini açıkladığı; kadın öğrencilerin ve akademik başarısı yüksek öğrencilerin daha memnun olduğu bulunmuştur. İkinci aşamada, sınıfın varyansın % 1’ini açıkladığı; sadece birinci sınıf öğrencileri ile dördüncü sınıf öğrencilerinin memnuniyet puanları arasında birinci sınıflar lehine anlamlı bir farkın olduğu görülmüştür. Son aşamada, olanak ve hizmetlere yönelik memnuniyet varyansın %18’ini açıklamıştır. Sınanan model toplam varyansın %34’ini açıklamıştır.
Subject Keywords
Öğrenci memnuniyeti
,
Üniversite öğrencileri
,
Akademik başarı
,
Student satisfaction
,
University student
,
Academic achievement
URI
http://eku.comu.edu.tr/about
https://hdl.handle.net/11511/75820
https://dergipark.org.tr/tr/pub/eku/issue/5465/74205
Journal
Eğitimde Kuram ve Uygulama
Collections
Department of Educational Sciences, Article
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Üniversite öğrencilerinin memnuniyet düzeyi ve ilişkili değişkenler
Barutçu Yıldırım, Kadriye Funda; Güneri, Oya (2015-04-01)
The purposes of this study were to assess university students’ satisfaction level and examine the role of gender, grade level, grade point average (GPA), and satisfaction from campus facilities and services in predicting general university satisfaction. A total of 1387 (43.5% female, 56.5% male) undergraduate students participated in the study and filled out Student Satisfaction Survey. Results indicated that students’ general satisfaction level was high and they were most satisfied with “Sport facilities”,...
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K. F. Barutçu Yıldırım, O. Güneri, and Y. Çapa Aydın, “Üniversite öğrencilerinin memnuniyet düzeyi ve ilgili değişkenler,”
Eğitimde Kuram ve Uygulama
, pp. 521–533, 2015, Accessed: 00, 2021. [Online]. Available: http://eku.comu.edu.tr/about.