A case-based reasoning model as an organizational learning tool

Date

2005-06-03

Author

Ozorhon, B,
Dikmen Toker, İrem
Birgönül, Mustafa Talat

Metadata

Show full item record

Item Usage Stats

222
views

0
downloads

Organizational learning (OL) is a set of activities to obtain organizational memory (OM) byacquiring, sharing, interpreting, integrating and institutionalizing knowledge. Although the OLprocess of construction firms has been discussed for several times, utilization of the output ofthese activities has not been investigated in depth. All companies can learn but the advantage oflearning is revealed when companies enhance their decision-making abilities through their OM.The major objective of this study is to explore how construction companies create OM and howthey exploit this asset in strategic decision-making process. Within the context of this research,a framework is constructed to model the OL process in a construction company and based onthis model; an interview study has been conducted with eight leading Turkish contractors.This survey revealed the strengths and weaknesses of the firms in terms of OL competence. Themost significant point is that although some perceptions and attitudes are common to allcompanies, some may change due to the differences in cultures, strategies, structures, ages ofcompanies and the markets they are in. Results show that construction companies make use ofseveral knowledge sources and mechanisms to acquire knowledge; they are successful at thecollection and storage of knowledge but they are weak in exploitation of the corporateknowledge in strategic decision-making stage. In addition, they are unable to increase their OLcompetence due to some company and industry specific barriers. One of the key outputs is thatcompanies are not familiar with the decision support systems (DSSs) that benefit from OM.Such systems enable OL by assisting decision-makers in processing, assessing, integrating andorganizing knowledge.In this paper, a case-based reasoning (CBR) model is proposed as an OL enabler and tofacilitate decision-making in international market entry decisions within the constructioncompanies. This tool is generated under a software package by adopting CBR as the problemsolving approach, which finds solutions to new problems making use of the past experienceswhich are based on 215 cases from the Turkish construction industry. The model produces twooutputs that are indicators of attractiveness of a project and competitiveness of a company which are the key decision criteria in an international market entry problem. The application ofthe tool will be demonstrated by a case study and potential benefits of using the proposed modelas an enabler of OL in a construction company will be discussed.

Subject Keywords

Knowledge management, Decision support systems, Decision support systems, Case-based reasoning, Organizational memory

URI

https://hdl.handle.net/11511/83112
https://www.irbnet.de/daten/iconda/CIB6822.pdf

Conference Name

CIB Symposium (01 - 03 Haziran 2005)

Collections

Department of Civil Engineering, Conference / Seminar

Suggestions

OpenMETU
Core

A fuzzy Petri net model for intelligent databases Bostan-Korpeoglu, Burcin; Yazıcı, Adnan (Elsevier BV, 2007-08-01) Knowledge intensive applications require an intelligent environment, which can perform deductions in response to user queries or events that occur inside or outside of the applications. For that, we propose a fuzzy Petri net (FPN) model to represent knowledge and the behavior of an intelligent object-oriented database environment, which integrates fuzzy, active and deductive rules with database objects. The behavior of a system can be unpredictable due to the rules triggering or untriggering each other (non...
A New top-down approach to knowledge management / Cenik, İsmail; Yıldırım, İbrahim Soner; Özkan Yıldırım, Sevgi; Department of Information Systems (2014) This study aimed to develop and examine a novel structure for knowledge documentation, knowledge management procedures, and organizational changes to increase the efficiency of knowledge acquisition. This was done by both taking knowledge confidentiality issues into consideration and the combination of software, hardware, process-ware and people-ware dimensions within a defense sector software company. This study utilized the developmental research method to answer the research questions. Data was collected...
A hierarchical decision support system for workforce planning in medical equipment maintenance services Cihangir, Çiğdem; Bayındır, Zeynep Pelin; Tan, Tarkan; Department of Industrial Engineering (2010) In this thesis, we propose a hierarchical level decision support system for workforce planning in medical equipment maintenance services. In strategic level, customer clusters and the total number of field engineers is determined via a mixed integer programming and simulation. In MIP, we aim to find the minimum number of field engineers. Afterwards, we analyze service measures such as response time via simulation. In tactical level, quarterly training program for the field engineers is determined via mixed ...
Comparison of hypermedia learning and traditional instruction on knowledge acquisition and retention Yıldırım, Zahide; Aksu, M (2001-03-01) A comparison was made of hypermedia learning environments and traditional instruction in terms of contribution to declarative, procedural, and conditional knowledge acquisition and retention in a specific subject area through a pretest-posttest control-group design. Thirty-nine 9th-grade biology students were assigned to experimental (hypermedia learning environment) and control (traditional instruction) groups through a matched-pair technique. Both groups were given pre-, post-, and retention tests. Postte...
Abstract investigating seventh grade students’ metacognitive processes during and after collaborative learning: a multimethod study in science center context Türkmen, Gamze; Yıldırım, Zahide; Department of Computer Education and Instructional Technology (2020-9) Metacognition is a fuzzy term and needs deeper investigation in different learning context to inform the psychological learning theories and instructional design practices. Science centers among the world provide life-long learning environments for the citizens. As they become widespread, the constant need to understand cyclical educational and organizational practices to inform instructional design practices under the lens of theoretical perspectives have become one of the primary issues t...

Citation Formats

B. Ozorhon, İ. Dikmen Toker, and M. T. Birgönül, “A case-based reasoning model as an organizational learning tool,” 2005, p. 183, Accessed: 00, 2021. [Online]. Available: https://hdl.handle.net/11511/83112.