Faculty Performance Improvement in Distance Education: Causes of the Performance Deficiencies (Part I)

Kara, Mehmet
Yıldırım, Zahide
This study aims to investigate the causes of the performance deficiencies of distance faculty in Turkey and to design interventions for performance improvement accordingly. This article presents the first part of this comprehensive study: causes of the performance deficiencies. The externality–tangibility (E-T) model of human performance guided the study, and grounded theory research design was employed. The participants were all stakeholders of distance education (DE): DE experts including the national policy makers, the faculty, administrators, students, and support staff. The data were collected through semi-structured interviews, through observations on distance courses, and from the relevant documents. Interview schedules were developed separately for each participant group. The gathered data were analyzed using constant comparative analysis, and the findings of the first part are presented here by using Ishikawa diagrams. These findings reveal diverse but interrelated causes of the deficiencies classified according to the nine elements of the E-T model.
Performance Improvement Quarterly


Faculty Performance Improvement in Distance Education: Interventions for Performance Improvement (Part II)
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The second part of this comprehensive systemic study aims to identify the required interventions to overcome the causes of faculty-performance deficiencies that were determined in the first part. The externality-tangibility (E-T) model of human performance guided the study to identify the needed interventions for faculty-performance improvement. Grounded-theory research design was used to develop the intervention model for faculty-performance improvement. The participants of the study consisted of all stake...
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This study aimed to identify the performance deficiencies of the faculty in distance education and to design interventions for performance improvement with a systemic perspective. Based on this aim, the study was conducted within the framework of Externality-Tangibility model for performance improvement and Transactional Distance theory. Concurrent embedded mixed methods research design, in which both quantitative and qualitative data were collected from distance education administrators, faculty, students,...
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Citation Formats
M. Kara and Z. Yıldırım, “Faculty Performance Improvement in Distance Education: Causes of the Performance Deficiencies (Part I),” Performance Improvement Quarterly, pp. 0–0, 2021, Accessed: 00, 2021. [Online]. Available: https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85111397629&origin=inward.