Buyer supplier relationship typologies and conflict management strategies in the Turkish Automotive Industry

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2003
Kuman, Ayça
The primary objective of this study is to categorize the buyer-supplier relationships in the Turkish automotive industry considering the typologies of buyer-supplier relationships in the academic literature. It is expected that the type of relationships and their management will show differences according to several variables such as the component in question and its technology, the competition in the upstream market, the type and extent of information exchange between the buyer and supplier, the past performance and history of the relationship, and the existence of other supply or sales alternatives. The second purpose of the study is to understand whether the conflict issues and conflict management styles in these different relationships vary from each other significantly and whether there are any third party interventions during the resolution of the conflict. For this purpose the identities of third parties and their roles during the settlement process were investigated.
Citation Formats
A. Kuman, “Buyer supplier relationship typologies and conflict management strategies in the Turkish Automotive Industry ,” M.B.A. - Master of Business Administration, Middle East Technical University, 2003.