The relationship between organizational citizenship behavior, organizational culture and organizational commitment

Download

index.pdf

Date

2011

Author

Arıkan, Elif

Metadata

Show full item record

Item Usage Stats

168
views

105
downloads

Organizational citizenship behaviors are extra-role behaviors that are neither enforced on the basis of formal role obligations nor guarantee compensation such as promotion or salary. Previous researches focused on organizational commitment as an antecedent and a predictor and organizational culture as a predictor of organizational citizenship behavior. However, there has not been any detailed research exploring the relationship between organizational citizenship behavior, organizational commitment, and organizational culture; which is the main purpose of this study. Moreover, this study searched the mediating effect of organizational commitment on the relationship between organizational culture and organizational commitment, organizational commitment as being one of the most prominent and potential mediators of the relationship between job characteristics and organizational citizenship behavior. A sample of 125 academicians from Middle East Technical University (METU), Ankara, was selected and conducted a survey. In accordance with the hypotheses, the results indicated, organizational culture with its several dimensions predicted organizational citizenship behavior and its dimension of civic virtue and sportsmanship. Organizational commitment predicted organizational citizenship behavior, whereas, only affective commitment dimension of organizational commitment predicted organizational citizenship behavior and the dimensions of OCB; altruism, civic virtue, conscientiousness, sportsmanship but not courtesy. The effect of organizational culture on organizational commitment was partially supported. It is supported that organizational culture and only its dimension of mission predicted organizational commitment, and its dimensions of affective and normative commitment. Finally, for the mediating role of organizational commitment, only affective commitment has a mediating role between organizational culture and organizational citizenship behavior.

Subject Keywords

Organizational behavior., Organizational effectiveness.

URI

http://etd.lib.metu.edu.tr/upload/12613784/index.pdf
https://hdl.handle.net/11511/21034

Collections

Graduate School of Social Sciences, Thesis

Suggestions

OpenMETU
Core

Determinants of organizational citizenship and counterproductive work behavior: the role of personality, job characteristics, job satisfaction and organizational commitment Arkan, Öykü; Acar, Feride Pınar; Gönül, Mustafa Sinan; Department of Business Administration (2016) Organizational citizenship behavior (OCB) and counterproductive work behavior (CWB) are two growing areas that have important consequences for organizational effectiveness. Although various empirical research has analyzed the determinants and consequences of these extra-role behaviors, there is a limited research in the literature that studied both OCB and CWB at the same time. This thesis tests a new comprehensive model through examining the influences of Big Five Personality Traits, impostor phenomenon, n...
An integrative model of job characteristics, job satisfaction, organizational commitment, and organizational citizenship behavior Ünüvar, Tahir Gökhan; Acar, Feride Pınar; Department of Business Administration (2006) Existing literature indicates that job characteristics, job satisfaction, organizational commitment, and organizational citizenship behavior are very important for effective organizational functioning. Previous research on citizenship behaviors made limited contribution to the literature, since it ignored the relationships between job characteristics and citizenship behaviors together with the influences of job satisfaction and organizational commitment. The present study attempted to test a new integrative...
Justice Perceptions and Organizational Citizenship Behavior: The Moderating Role of Positive Affectivity Acar, Feride Pınar (null; 2019-12-30) Discretionary behaviors that are not dictated by formal job descriptions but that help the organization attain its objectives are commonly labelled as organizational citizenship behaviors (OCB). The extant OCB literature is limited, because most proposed models lack an integrative approach that considers both individual and organizational antecedents and their interactions. The present study attempts to fill this gap in the literature by proposing and testing a model of OCB that brings together organization...
The Effects of Transformational Leadership on Organizational Identification and Organizational Citizenship Behaviors Acar, Feride Pınar (2019-12-30) The present study examines the role of transformational leadership as one of the antecedents of organizational citizenship behaviors (OCB). The extant literature that examines antecedents of OCB, many times, focuses on the direct effects of a variety of variables, ignoring the processes through which such variables encourage OCB. Thereby the OCB literature is full of black box theories. The current study attempts to address this black box by identifying and examining organizational identification as the pro...
The impact of identity salience on organizational citizenship behaviors Dönmez, Ahmet; Acar, Feride Pınar; Department of Business Administration (2007) Organizational citizenship behaviors are extra-role behaviors that are costless to the organizations; however they play important roles in filling the gaps that are not prescribed in job descriptions or contracts of the employees. Organizational citizenship behaviors are important for lubricated functioning of the organizations. Although there are quite a number of studies on organizational citizenship behaviors, previous research has not considered identity salience among their antecedents. The main purpos...

Citation Formats

E. Arıkan, “The relationship between organizational citizenship behavior, organizational culture and organizational commitment,” M.B.A. - Master of Business Administration, Middle East Technical University, 2011.