Factors affecting job satisfaction of employees in a public institution

Download
index.pdf
2014
Unutmaz, Seda
Show full item record
2458
views
2035
downloads
In this study, it is aimed to determine important factors that affect the job satisfaction of employees working in a particular public institution and to investigate to what extent the public institution satisfies its employees. For this purpose, after extensive literature research, two different and subsidiary surveys, which are Analytic Hierarchy Process (AHP) Survey and Job Satisfaction Survey (JSS), are conducted on the subject employee group. It is assumed that the subject employee group, which consists of assistant experts and experts, is representative for the whole employees in the institution. Expert Choice 11 and SPSS 21.0 software programs are used respectively for analysis of data collected from AHP Survey and Job Satisfaction Survey. By using AHP method, the important factors for job satisfaction are determined. Then, by using JSS, the satisfaction levels of main factors and sub-factors are determined. In addition, effects of demographic properties of participant on both overall satisfaction level and factor satisfaction levels are tested by using variance analysis techniques (ANOVA, MANOVA & Non Parametric Test). In conclusion, results of both surveys are discussed in order to light the way for the future studies for the improvement of job satisfaction of employees in the public institution. Moreover, findings about satisfaction level of employees and recommendations for the institution are presented in the report.
Job satisfaction., Public officers., Quality of work life., Work, Work
http://etd.lib.metu.edu.tr/upload/12618253/index.pdf
https://hdl.handle.net/11511/24262
Graduate School of Natural and Applied Sciences, Thesis

Suggestions

A Comparison of telecommuting and workplace employees in terms of situational strength, personality, work attitudes and performance
Girit, Dilara; Bilgiç, Reyhan; Toker, Yonca; Department of Psychology (2013)
The purpose of the present study is to examine the personality, work attitudes, and performance differences of employees working in different work arrangements, (home and office-based work contexts). The variables used were situational strength (clarity, consistency, and constraints), and personality (conscientiousness and extraversion). Job satisfaction, organizational commitment, and turnover intentions, and job performance were the work outcome variables. 359 employees working at offices, and 261 employe...
Job demands and job resources as the antecedents of mobbing and the consequences
Yeldan, Sinem; Bilgiç, Reyhan; Department of Psychology (2015)
The aim of the present study is to examine the relationship between antecedents namely job demands and job resources and mobbing and the consequences which are individual’s general health, job satisfaction and affective organizational commitment. Moreover, for antecedents part moderating role of negative affectivity between job demands, job resources and targets’ reports of mobbing was investigated and for consequences part, burnout was considered as a mediating variable between targets’ reports of mobbing,...
The Impact of perceptions of ethical work climates and organizational justice on workplace deviance
Yüksel, Suna; Aşcıgil, Semra Feriha; Department of Business Administration (2012)
The current study analyzes the impact of ethical work climates (caring, law and code, rules, instrumental and independence climates) and perceptions of organizational justice (distributive, procedural and interactional justice) on workplace deviance (organizational and interpersonal deviance) which is associated with huge financial, social and psychological costs for the organizations and organizational members. The findings of the research are based on a quantitative survey conducted among 219 employees in...
The Mediating effect of organizational commitment and job satisfaction in the relationship between workplace incivility and turnover intention
Güzel, Canberk; Acar, F. Pınar.; Department of Business Administration (2019)
This study aims to investigate the mediation effects of organizational commitment with its all components and job satisfaction on the relationship between workplace incivility and turnover intention. In order to test the hypotheses proposed, data were collected from 254 white-collar employees of a public institution located in Ankara and analyzed by using quantitative methods. According to the test results, while workplace incivility had significant associations with turnover intention, job satisfaction and...
Human resources management initiatives in Turkish public sector : an exploratory study
Pembegül, Zeynep; Üstüner, Mustafa Yılmaz; Department of Political Science and Public Administration (2013)
In this study, the reflections of Human Resources Management, which is applied in the private sector, to Public Personnel Management and the initiatives of Human Resources Management main tools in terms of flexible forms of employment, norm cadre, performance evaluation and quality at work in public sector, have been analyzed in the case of Turkey. The main goal of this study is to find out if those HRM tools are beneficial to create a more efficient and productive public sector and the effects of those cha...
Citation Formats
S. Unutmaz, “Factors affecting job satisfaction of employees in a public institution,” M.S. - Master of Science, Middle East Technical University, 2014.
METU IIS - Integrated Information Service open@metu.edu.tr