Model based process assessment for public financial and physical resource management processes

The necessity of transformation for efficient and effective management of Public Financial and Physical Resource Management (PFPRM) processes has become increasingly critical in the governmental organizations. However, there is a lack of a guideline in the literature for process capability determination and improvement of PFPRM processes. ISO/IEC 15504, also termed Software Process Improvement and Capability dEtermination (SPICE), is used as a baseline to generate capability/maturity models for different specific domains/sectors, based on the observed benefits obtained in software organizations. We have developed a method for process definition and assessment based on SPICE and utilized the method for PFPRM processes. In this paper the method for developing the PFPRM process definition and for conducting process assessment is described, followed by a multiple case study in three organizations. The findings show that the proposed method is successful at identifying PFPRM process defects at different process capability levels and is capable of providing a roadmap for moving the process capability level to the next step.


Developing Process Definition for Financial and Physical Resource Management Process in Government Domain
Gökalp, Ebru (2016-06-10)
Public Financial and Physical Resource Management (PFPRM) is becoming a core competency critical to a government organization's competitive advantage. Recent studies have shown that organizations with established PFPRM are able to generate millions of dollars in additional savings and have a distinct competitive advantage. Our literature review showed that there is also a lack of a guideline for process capability determination and improvement of PFPRM. On the other hand, after observing benefits in softwar...
Towards a Process Capability Assessment Model for Government Domain
Gökalp, Ebru (2016-06-10)
Government Process Capability Determination Model is developed based on ISO/IEC 15504 by the authors in order to assess the extent of the processes to be consistently applied, managed, and controlled across governmental agencies. Government Process Reference Model consists of definitions of common processes across all governmental agencies as well as a generic process definition for agency-specific governmental processes. This study covers the development of the generic process definition in detail. AWL int...
Metaheuristic algorithms based automated evaluation method for public investment projects
Yılmaz, Tüluğ Figen; Karagöz, Pınar; Department of Computer Engineering (2014)
The public investment projects are essential to improve the state economy prosperously and to improve life of people. In spite of high need for public investment projects, resources are limited. So, there has been increased requirement on the accountability and efficiency of the public investment projects. To overcome these issues, project performance evaluation systems are needed. Scientific and reasonable performance measurement can be utilized in these systems to evaluate public investment projects. A se...
Public Personnel Management Process Capability Assessment
Gökalp, Ebru; Eren, Pekin Erhan (2020-03-01)
Personnel management plays a critical role in the success of public organizations. Our literature review shows that there is a lack of systematic guidance on how to improve Public Personnel Management Process (PPMP) quality. Software Process Improvement and Capability Determination (SPICE) is a process assessment framework that is successfully used by software organizations during the past two decades. The framework can also be used as a baseline to generate process capability models for different specific ...
Delta Analysis: A Hybrid Quantitative Approach for Measuring Discrepancies between Business Process Models
Esgin, Eren; Karagöz, Pınar (2011-05-25)
Business process management (BPM) continues to play a significant role in today's highly globalized world. In order to detect and prevent the gap between reference process model and the actual operation, process mining techniques discover operational model on the basis of the process logs. An important issue at BPM is to measure the similarity between the reference process model and discovered process model so that it can be possible to pinpoint where process participants deviate from the intended process d...
Citation Formats
E. Gökalp, “Model based process assessment for public financial and physical resource management processes,” COMPUTER STANDARDS & INTERFACES, pp. 186–193, 2017, Accessed: 00, 2020. [Online]. Available: