Multi-dimensional students' evaluation of e-learning systems in the higher education context: An empirical investigation

2009-12-01
There has been little research on assessment of learning management systems (LMS) within educational organizations as both a web-based learning system for e-learning and as a supportive tool for blended learning environments. This study proposes a conceptual e-learning assessment model, hexagonal e-learning assessment model (HELAM) suggesting a multi-dimensional approach for LMS evaluation via six dimensions: (1) system quality, (2) service quality, (3) content quality, (4) learner perspective, (5) instructor attitudes, and (6) supportive issues. A survey instrument based on HELAM has been developed and applied to 84 learners. This sample consists of students at both undergraduate and graduate levels who are users of a web-based learning management system, U-Link, at Brunei University. UK The survey instrument has been tested for content validity, reliability, and criterion-based predictive validity. The analytical results strongly support the appropriateness of the proposed model in evaluating LMSs through learners' satisfaction. The explanatory factor analysis showed that each of the six dimensions of the proposed model had a significant effect on the learners' perceived satisfaction. Findings of this research will be valuable for both academics and practitioners of e-learning systems.
COMPUTERS & EDUCATION

Suggestions

Multi-dimensional evaluation of E-learning systems in the higher education context: An empirical investigation of a computer literacy course
Özkan Yıldırım, Sevgi (2009-12-01)
Research addressing the conceptualization and measurement of learning management systems (LMS) within educational organizations as both a web-based learning system for e-learning and as a supportive tool for blended learning environments is receiving attention, and this research study proposes a conceptual e-learning assessment model, HELAM (Hexagonal e-Learning Assessment Model), suggesting a multi-dimensional approach for LMS evaluation via six dimensions: (1) system quality, (2) service quality, (3) cont...
Multi-dimensional evaluation of e-learning systems in the higher education context: empirical investigations
Köseler, Refika; Özkan Yıldırım, Sevgi; Department of Information Systems (2009)
There has been little research on assessment of learning management systems (LMS) within educational organizations as both a web-based learning system for e-learning and as a supportive tool for blended learning environments. This study proposes a conceptual e-learning assessment model, HELAM (Hexagonal e-Learning Assessment Model) suggesting a multi-dimensional approach for LMS evaluation via six dimensions: (1) system quality, (2) service quality, (3) information (content) quality, (4) learner perspective...
Work in Progress - Learning Management Systems Acceptances of Instructors from Various Departments: Empirical Investigation
Özkan Yıldırım, Sevgi (2010-10-30)
Development of a learning management system requires a multidisciplinary approach and comparison of instructors' adoption in different departments towards system use is one of the most important targets to be considered. The purpose of this study is to identify the salient factors related with the instructors' adoption of learning management system and to reveal the differences between Engineering and Arts and Science and Education instructors' intention towards the use of system. The result of this study w...
A Structural Model for Students' Adoption of Learning Management Systems: An Empirical Investigation in the Higher Education Context
FINDIK COŞKUNÇAY, Duygu; Alkis, Nurcan; Özkan Yıldırım, Sevgi (2018-04-01)
With the recent advances in information technologies, Learning Management Systems have taken on a significant role in providing educational resources. The successful use of these systems in higher education is important for the implementation, management and continuous improvement of e-learning services to increase the quality of learning. This study aimed to identify the factors affecting higher education students' behavioral intention towards Learning Management Systems. A research model was proposed base...
Evaluating learning management systems: Adoption of hexagonal e-learning assessment model in higher education
Özkan Yıldırım, Sevgi; Baykal, Nazife (2009-05-29)
Purpose – The purpose of this paper is to demonstrate the importance of undertaking a systemic view of learning management systems (LMSs) evaluation addressing the conceptualization and measurement of e-learning systems success in higher education. Design/methodology/approach – The paper adopts a quantitative case perspective and derives a conceptual model for e-learning assessment (Hexagonal e-learning assessment model – HELAM). The model is empirically tested for validity and reliability in the university...
Citation Formats
S. Özkan Yıldırım, “Multi-dimensional students’ evaluation of e-learning systems in the higher education context: An empirical investigation,” COMPUTERS & EDUCATION, pp. 1285–1296, 2009, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/32181.