Use of nontraditional rating sources in performance appraisals

Date

2006-01-01

Author

Sümer, Hayriye Canan
Bilgiç, Reyhan

Metadata

Show full item record

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Item Usage Stats

158
views

0
downloads

The purpose of this study was to evaluate the feasibility of a multi-source feedback system in a public sector organization and, more specifically, to examine performance appraisals provided by nontraditional rating sources (i.e., subordinates, peers, and sell) both psychometrically and on the basis of user-reactions. Intraclass correlations (i.e., inter-rater reliabilities) for subordinate evaluations were found to be relatively high (49). The pattern of correlations between ratings provided by different source pairs were similar to those reported in the literature (e.g., supervisor-peer = .31, self-peer = .30, subordinate-supervisor = .26, self- supervisor = .17). Results of a series of ANOVAs indicated that while self and peer ratings were most prone to leniency, supervisory ratings were relatively less prone to this bias. Self ratings were less open to halo than the ratings provided by the other sources. Along with an evaluation of the obtained user reactions, applicability of a multi-source performance appraisal system within the Turkish context is discussed.

Subject Keywords

Multi-source evaluations, Leniency, Halo, User reactions

URI

https://hdl.handle.net/11511/52973

Journal

TURK PSIKOLOJI DERGISI

Collections

Department of Psychology, Article

Suggestions

OpenMETU
Core

Modeling and assessment of the effectiveness of government information systems Güçlü, Aydın Nusret; Bilgen, Semih; Department of Electrical and Electronics Engineering (2011) In the context of evaluating effectiveness of information systems, the public sector requires a specific approach for measuring indirect benefits such as strategic / political value. There is not yet a holistic approach and no unified adaptive and time-variant model addressing the problem. In this thesis, Strategic Management Model developed and partially applied at the Ministry of Finance, Turkey, is described. The model is based on the public value delivery chain, from strategic goals to accountability re...
Implementation of total quality management in public sector: an empirical analysis of a Turkish case Balcı, Asım; Aksoy, Şinasi; Department of Political Science and Public Administration (2002) This thesis examines the issues of Total Quality Management (TQM) implementation in a public sector context. After presenting the background, the thesis analyzes special reasons, possible benefits, problems and prospects of TQM related to public sector. Next, quality practices of the Turkish public organizations are reviewed as well. Also, the case study, conducted in the Ministry of Industry and Trade, identifies the degree of TQM adoption and discusses the results through the framework presented.
Estimation of response errors in complex sample surveys Fahmi, Fidan Mahmut; Öztaş, H. Ayhan; Batmaz, İnci; Department of Statistics (2013) In this thesis, simple and correlated response errors are investigated. The optimum interviewer allocation settings has been investigated by using different experimental design models (Nested design, Nested and factorial factors design and Split plot design). The proposed designs considers several stages of an interactive process. Several linear and multiplicative models have been used to explain the factors effecting nonsampling errors. This naturally includes response error models. The response error mode...
Factors affecting job satisfaction of employees in a public institution Unutmaz, Seda; Çilingir, Canan; Department of Industrial Engineering (2014) In this study, it is aimed to determine important factors that affect the job satisfaction of employees working in a particular public institution and to investigate to what extent the public institution satisfies its employees. For this purpose, after extensive literature research, two different and subsidiary surveys, which are Analytic Hierarchy Process (AHP) Survey and Job Satisfaction Survey (JSS), are conducted on the subject employee group. It is assumed that the subject employee group, which consist...
MODELING THE RELATIONSHIP BETWEEN WEB-SITE EFFECTIVENESS AND SERVICE QUALITY A Study of State Level Human Services Agencies Welch, Eric W.; Pandey, Sanjay K.; Yavuz, Nilay (2010-01-01) Although effective public agency Web sites are expected to contribute positively to public service quality outcomes, the underlying etiology is not simple and needs to take into account additional factors both from within and outside the organization. Exploration of this relationship must begin with a more nuanced understanding of Web-site effectiveness than the ones employed in the extant literature. Therefore, to examine the relationship between Web-site effectiveness and public service quality, this chap...

Citation Formats

H. C. Sümer and R. Bilgiç, “Use of nontraditional rating sources in performance appraisals,” TURK PSIKOLOJI DERGISI, pp. 25–43, 2006, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/52973.